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Error 1069 logon failure on clean installation exch 5.5

Posted on 2004-09-20
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Last Modified: 2008-01-16
I have an exch 5.5 server running in a mixed environment on win2k sp4. My system attendant service will not start under my domain service account or domain admin  account.  I have place the machine in its own OU and given logon as service rights to all my service accounts, reinstalled exchange underthose service accounts but still the SA service refuses to start.  Matter of fact I can only get the reinstallation to complete with setup /r.  BTW, The service will start under the local system account, but that does me know good because i will not be able to restore Dir.edb.  Any suggestions will be greatly appreciated
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Question by:dedjaran
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Expert Comment

by:Exchange_Admin
ID: 12109288
Is the Exchange service account a member of the Local Administrators group on the server where Exchange will be installed?
If not then add it and try to install Exchange normally (not using SETUP /R).

Hope this helps.
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Author Comment

by:dedjaran
ID: 12116482
I had a suspicion that the OS was the problem, not exchange. So i reinstalled Win2k applied the service packs installed exchange applied the service packs and then restored my database. The IS starts and the directory is populated now my MTA refuses to start. I have copied Bootenv directory to the MTADatat directory, checked all the attributes, ran MTAcheck /v, applied maximum logging.  In the logs one error stands out:

Event Type:      Error
Event Source:      MSExchangeMTA
Event Category:      Directory Access
Event ID:      137
Date:            9/21/2004
Time:            2:55:52 PM
User:            N/A
Computer:      EXCH-55-IBM
Description:
A fatal directory error occurred. Change to the maximum logging level for more details. [MTA MAIN BASE 1 15] (16)

i have no clue on how to fix this error
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Accepted Solution

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Exchange_Admin earned 1000 total points
ID: 12117234
Are you POSITIVE that when you installed Exchange 5.5 on this server that you used the SAME ORG and SITE names as was originally installed?
It needs to be the same. The ORG is case sensitive.
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Author Comment

by:dedjaran
ID: 12127735
i ENDED UP REINSTALLING WIN2K. I am unsure why it the os broke but it did. Afterwards I did a restore of the exchange information.  One note, since i did have an established exchange infrastructure i could  restablish the server in the site and do an isinteg -patch and run IS/DS utilility to get  the directory repopulated.  Prior to doing this check your Active directory connector cause it will cause your mailbox permissions to awry. Also be sure to keep a  copy of your dir.edb saves a lot of time.
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