• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 4353
  • Last Modified:

Windows Update V5 XP gives error 0x8DDD0002 even though I am an administrator!

To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
Error number: 0x8DDD0002

I constantly get this error on pretty much all machines in our company even when logged on as administrator. All machines run XP Professional SP1, Office 2000 SP3, Outlook XP SP3, MS Firewall Client, Symantec Antivirus Corporate Edition 9.1. All are connected to a domain with a Dell Poweredge 600SC Server running Small Business Server 2000 SP1a (Exchange SP3, ISA FP1 SP2, Win2k SP4).

On my machine I tried to install Windows XP Service Pack 2 to see if this would remedy the problem, but no change.
I can manually go to V4 of Windows Update and this works fine, but not V5 which is the default. It seems from a search on the net that loads of people are experiencing problems with V5!
I have tried all of Microsoft's suggested fixes including checking registry rights, logging on locally as administrator, clearing temporary files, fixing cryptography service, enabling http 1.1 through proxy, disabling firewall client, adding Windows Update to trust sites in Internet Explorer etc etc.

Anything else i've missed ?

-Chris M-
0
themroc
Asked:
themroc
  • 3
  • 3
1 Solution
 
CDCOPCommented:
I was going to suggest: fixing cryptography service. Will you try to create a new admin account and test it? Just make sure its not in your administrator profile.
0
 
CDCOPCommented:
Also, are you not able to access V4 site?
0
 
themrocAuthor Commented:
Hi CDCOP,

I can try your version of fixing the Cryptography service incase I didn't do it correctly if you like....
Have just created a local Administrator account and logged on to it, same problem.

And yes, I am able to access the V4 site at : http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

-Chris M-
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
themrocAuthor Commented:
Is there anybody with the same problem ? There seems to be loads of problems with Windows Update V5.

I still havn't resolved this, and it is affected all machines in the company! Is it because of being on a Domain ? I havnt had this issue on a home machine which is standalone...
0
 
themrocAuthor Commented:
Ah I managed to solve this one myself.

It seems there are a lot of people with the same error message.
I tried all the fixes to check the registry permissions, and delete contents of SoftwareDistribution folder, temporary internet files, cookies, etc and nothing helped.

In the end I checked the %windir%\SoftwareDistribution folder security permissions and found that the Administrator and System were granted NO rights to the contents.
I checked "Full Access" to both Administrator and System, went to Advanced and ticked "Replace permission entries on all child objects with entries shown here that apply to child objects..." and also the Owner tab and set to Administrators and ticked "Replace owner on subcontainers and objects".
Then I went to Control Panel-Administrative Tools-Services and checked the Automatic Updates service was set to "Automatic" and "Started", then checked the Background Intelligent Transfer Service was set to "Manual" and "Started". I restarted both these services here by clicking restart.

Windows Update FINALLY worked...
0
 
LunchyCommented:
Closed, 250 points refunded.
Lunchy
Friendly Neighbourhood Community Support Admin
0
 
CDCOPCommented:
Cool...thanks for sharing...will know next time ;)
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now