Solved

Windows Update V5 XP gives error 0x8DDD0002 even though I am an administrator!

Posted on 2004-09-21
8
4,344 Views
Last Modified: 2012-05-05
To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.
Error number: 0x8DDD0002

I constantly get this error on pretty much all machines in our company even when logged on as administrator. All machines run XP Professional SP1, Office 2000 SP3, Outlook XP SP3, MS Firewall Client, Symantec Antivirus Corporate Edition 9.1. All are connected to a domain with a Dell Poweredge 600SC Server running Small Business Server 2000 SP1a (Exchange SP3, ISA FP1 SP2, Win2k SP4).

On my machine I tried to install Windows XP Service Pack 2 to see if this would remedy the problem, but no change.
I can manually go to V4 of Windows Update and this works fine, but not V5 which is the default. It seems from a search on the net that loads of people are experiencing problems with V5!
I have tried all of Microsoft's suggested fixes including checking registry rights, logging on locally as administrator, clearing temporary files, fixing cryptography service, enabling http 1.1 through proxy, disabling firewall client, adding Windows Update to trust sites in Internet Explorer etc etc.

Anything else i've missed ?

-Chris M-
0
Comment
Question by:themroc
  • 3
  • 3
8 Comments
 
LVL 9

Expert Comment

by:CDCOP
ID: 12111843
I was going to suggest: fixing cryptography service. Will you try to create a new admin account and test it? Just make sure its not in your administrator profile.
0
 
LVL 9

Expert Comment

by:CDCOP
ID: 12111873
Also, are you not able to access V4 site?
0
 

Author Comment

by:themroc
ID: 12112257
Hi CDCOP,

I can try your version of fixing the Cryptography service incase I didn't do it correctly if you like....
Have just created a local Administrator account and logged on to it, same problem.

And yes, I am able to access the V4 site at : http://v4.windowsupdate.microsoft.com/catalog/en/default.asp

-Chris M-
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:themroc
ID: 12168493
Is there anybody with the same problem ? There seems to be loads of problems with Windows Update V5.

I still havn't resolved this, and it is affected all machines in the company! Is it because of being on a Domain ? I havnt had this issue on a home machine which is standalone...
0
 

Author Comment

by:themroc
ID: 12216794
Ah I managed to solve this one myself.

It seems there are a lot of people with the same error message.
I tried all the fixes to check the registry permissions, and delete contents of SoftwareDistribution folder, temporary internet files, cookies, etc and nothing helped.

In the end I checked the %windir%\SoftwareDistribution folder security permissions and found that the Administrator and System were granted NO rights to the contents.
I checked "Full Access" to both Administrator and System, went to Advanced and ticked "Replace permission entries on all child objects with entries shown here that apply to child objects..." and also the Owner tab and set to Administrators and ticked "Replace owner on subcontainers and objects".
Then I went to Control Panel-Administrative Tools-Services and checked the Automatic Updates service was set to "Automatic" and "Started", then checked the Background Intelligent Transfer Service was set to "Manual" and "Started". I restarted both these services here by clicking restart.

Windows Update FINALLY worked...
0
 
LVL 2

Accepted Solution

by:
Lunchy earned 0 total points
ID: 12271067
Closed, 250 points refunded.
Lunchy
Friendly Neighbourhood Community Support Admin
0
 
LVL 9

Expert Comment

by:CDCOP
ID: 12282526
Cool...thanks for sharing...will know next time ;)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the time we are in fix when all of sudden our systems behave weirdly.  Such problems cost time and effort... so it's best to take some preventive actions so that we can avoid such issues or overcome such problems more easily. Preventive M…
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now