Solved

Duplicate Email Addresses in Active Directory/Exchange 2003

Posted on 2004-09-21
8
1,993 Views
Last Modified: 2008-01-16
Hello,

I have two question which are related but are both very important:-
I have an urgent question regarding duplicate email addresses within Active Directory.

Question 1:-
Recently I imported x amount of users into AD using the CSVDE import inclusing email addreses.

However from doing this import  I am encountering a lot of errors like the one below:-

Your message did not reach some or all of the intended recipients.
The following recipient(s) could not be reached:

      Letsie Tilley on 21/09/2004 16:28
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.
            <Exchange.ad.xbas.nhs.uk #5.1.1>


These erros are generated on reply to an email.  I believe this is to do with duplicate addresses.  Can I confirm this error is for duplicate addresses??

Question 2:-
I can delete the duplicate address when I know who are the recipents are, however how can I search for the duplicates in AD across users and contacts?  Do I need a software package to do this for me?

We are using Exchange 2003 and Active Directory 2003.

If so what might it be called?

This is matter of urgency, this is happening for my whole site.

Can someone please help me.
0
Comment
Question by:AJAY_MASSON
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12113964
Is this SMTP address you imported, on the recipient policy? If so, did you update and rebuild the RP?>

D
0
 

Author Comment

by:AJAY_MASSON
ID: 12114183
No, I did not rebuild the Address List.

I just ran the import.
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12115129
Do an update/rebuild of the Recipient Update Service. Secondly, open a user object, go to the email addresses tab, and see what entries are present.

D
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 

Author Comment

by:AJAY_MASSON
ID: 12116373
I have alread run update of the Recipent Policy however I will run Rebuild now.  I know the rebuild will take time though.  

Under the email addresses tab, the entrie that is there is only SMTP.  The SMTP Address for the user or contact.

Is there anything wrong with this?


Ajay
0
 
LVL 24

Accepted Solution

by:
David Wilhoit earned 500 total points
ID: 12122772
yea, no X.400 address for these users. Without it, it won't work. X.400 has to be there.
0
 

Author Comment

by:AJAY_MASSON
ID: 12131269
Why do I need the X.400 for these users??  I believe the company does not use X.400 anymore.

If I add X.400 for these users will this stop the NDR's on replying to an email.

0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 12190757
Was it the X.400 address?
0
 

Expert Comment

by:gorhamoien
ID: 12376732
I have teh same issue with certain mailboxes in Excahnge 2003. I get that the user email does not exist when it does. I also see a user which is not on the exchange server but shows up in the global address book. Will rebuild on the recipient polisy will clear this issue?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange Server not available 42 68
Hybrid Exchange 6 29
Active Directory Powershell Script 9 41
email archiving on exchange 2010 16 29
Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video discusses moving either the default database or any database to a new volume.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question