Unable add attachments in Outlook.
Posted on 2004-09-21
I have a recurring problem with a client that has me pulling out my hair and I thought that one of you may have heard of this before and could offer a solution. The original issue was that when this user tried to add an attachment to an email, Outlook would not let her do it. If she pressed the little paper clip button or tried to do it through insert on the tool bar nothing would happen, no dialogue box would open giving her the option of choosing a folder or file to attach. This happened only intermittently at first but got so bad as time passed that we ended up re-imaging her pc. This solved the problem for a short time (about 2-3 weeks) but she reports that the problem is starting to happen again. Any ideas?