[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Keeping USB Drive Awake for Backups

Posted on 2004-09-21
2
Medium Priority
?
264 Views
Last Modified: 2010-04-03
Not sure if this is the appropriate topic genre.  My apologies if not.

Have a number of clients using external USB 2.0 hard drives for external backups.  Each is using Stomp Software's "Backup MyPC" (formerly Backup Exec by Veritas).  Backups scheduled to run to internal hard drives, tape, or CD-RW run fine - as scheduled, however, backups to the USB drives try to run (as evidenced in Scheduled Tasks) but don't actually follow through and complete.  In one case, I've written a batch file to "tickle" the USB drive hourly by creating folders and copying a text file to each of these folders on the USB drive.  That has helped but w/ inconsistant results.  It doesn's seem to matter the USB standard on the PC (1.1 or 2.0).  All of the USB drives are USB 2.0 but USB 1.1 compatible.  Nor does it seem to matter if the USB drives are local or across a network.  All of the OSs are WinXP Home or Pro.  No other Scheduled Tasks are conflicting.  The computers themselves are not going in to "hibernating" or "suspended" mode - nor are their system  drives allowed to spin down.  All OS updates have been applied (short of XP SP2).

Would be greatful for your feed back - recommendations.

Joan
0
Comment
Question by:BJRapier
2 Comments
 
LVL 10

Accepted Solution

by:
tfjeff earned 1000 total points
ID: 12118360
have you disabled power management for the USB root hub(s) in device manager?  That's what I'd try...
go to device manager, expand the Universal Serial Bus Controllers category, right click on each root hub and press properties, then go to the power management tab and uncheck "allow the computer to turn off this device to save power".
good luck
jeff
0
 
LVL 1

Author Comment

by:BJRapier
ID: 12119295
That is an excellent suggestion.  I'll remote in to the computers tonite and set that up.  I'll let you know how it works out.

Thank you!
0

Featured Post

Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses
Course of the Month7 days, 14 hours left to enroll

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question