• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 747
  • Last Modified:

Email Merge but need to change Sender During Merge

I need to do an Email merge using Word 2003 from a data file. In addtion to the "to" email address and other information, one of the fields in the data file will contain the Name, and another the email address that I would like the email to APPEAR FROM. My company wants these emails to go out to each customer, but appear as if the customers' Account Manager was the person sending the message - so any replies are properly directed.

Rather that send each Account Manager the Word file, and a subset of the data file for them to preform the merge on, I am looking for a way for me od do this from one computer.

Thanks!
0
richard_west
Asked:
richard_west
  • 5
  • 3
1 Solution
 
Joanne M. OrzechManager, Document Services CenterCommented:
Never tried it, but can't you just add a field for sender?
0
 
richard_westAuthor Commented:
Not that I can find -- that is exactly what I am trying to do.
0
 
Joanne M. OrzechManager, Document Services CenterCommented:
Can't you just add a field for sender in your data file?
0
Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

 
richard_westAuthor Commented:
I have the field in my data file.

What I do not see if how to make Word _use_ the sender field, and make the email appear to come from that person when completing the merge. I want the email message to have the return address of the sales rep -- I have this address in my data field.

However, during the merge, Word sends all message through the Default account in Outlook. So all mail appears to come from me. I do not see an option in Word to tell it to use a data field and the "sender address" or "reply address".
0
 
Joanne M. OrzechManager, Document Services CenterCommented:
OK - I do understand - sorry to be so thick.  Unfortunately, the PC I am working on right now for some reason doesn't want to send mail from Word...so I'm afraid I'll have to get back to you later.  In the meantime, perhaps some other experts will pop in and help.
0
 
Joanne M. OrzechManager, Document Services CenterCommented:
OK - I've tested it a little bit... the only way I can find to change the sender is if you have an email account set up under that person's name in Outlook (Tools, Accounts, Mail, Add).  Sorry richard_west.  Can't find any other way to change the name of the person sending the message.  I don't think it can be done.


0
 
richard_westAuthor Commented:
Thanks JOrzech - so far that is the only way I have found as well.

I will go ahead a close the question.
0
 
Joanne M. OrzechManager, Document Services CenterCommented:
Thanks Richard - sorry I couldn't have provided a better solution... maybe it's a built-in function to stop spammers.

Oh well - you win some, you lose some...
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

  • 5
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now