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Email Merge but need to change Sender During Merge

Posted on 2004-09-21
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Last Modified: 2008-02-26
I need to do an Email merge using Word 2003 from a data file. In addtion to the "to" email address and other information, one of the fields in the data file will contain the Name, and another the email address that I would like the email to APPEAR FROM. My company wants these emails to go out to each customer, but appear as if the customers' Account Manager was the person sending the message - so any replies are properly directed.

Rather that send each Account Manager the Word file, and a subset of the data file for them to preform the merge on, I am looking for a way for me od do this from one computer.

Thanks!
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Question by:richard_west
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Expert Comment

by:Joanne M. Orzech
ID: 12122343
Never tried it, but can't you just add a field for sender?
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Author Comment

by:richard_west
ID: 12122909
Not that I can find -- that is exactly what I am trying to do.
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Expert Comment

by:Joanne M. Orzech
ID: 12123572
Can't you just add a field for sender in your data file?
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Author Comment

by:richard_west
ID: 12123618
I have the field in my data file.

What I do not see if how to make Word _use_ the sender field, and make the email appear to come from that person when completing the merge. I want the email message to have the return address of the sales rep -- I have this address in my data field.

However, during the merge, Word sends all message through the Default account in Outlook. So all mail appears to come from me. I do not see an option in Word to tell it to use a data field and the "sender address" or "reply address".
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LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 12124206
OK - I do understand - sorry to be so thick.  Unfortunately, the PC I am working on right now for some reason doesn't want to send mail from Word...so I'm afraid I'll have to get back to you later.  In the meantime, perhaps some other experts will pop in and help.
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Accepted Solution

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Joanne M. Orzech earned 500 total points
ID: 12128876
OK - I've tested it a little bit... the only way I can find to change the sender is if you have an email account set up under that person's name in Outlook (Tools, Accounts, Mail, Add).  Sorry richard_west.  Can't find any other way to change the name of the person sending the message.  I don't think it can be done.


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Author Comment

by:richard_west
ID: 12129249
Thanks JOrzech - so far that is the only way I have found as well.

I will go ahead a close the question.
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LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 12129316
Thanks Richard - sorry I couldn't have provided a better solution... maybe it's a built-in function to stop spammers.

Oh well - you win some, you lose some...
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