?
Solved

Is there any way to stop this message from coming in with a virus.

Posted on 2004-09-21
7
Medium Priority
?
219 Views
Last Modified: 2010-04-08
The message I am getting is:

"The original message was received at Sun, 19 Sep 2004 19:37:07 -0500 from localhost with id i8K0b7qM001437

   ----- The following addresses had permanent fatal errors ----- <daveharleyfx@earthlink.net>
    (reason: 550 daveharleyfx@earthlink.net...User unknown)

   ----- Transcript of session follows ----- ... while talking to mx7.earthlink.net.:
>>> RCPT To:<daveharleyfx@earthlink.net>
<<< 550 daveharleyfx@earthlink.net...User unknown 550 5.1.1 <daveharleyfx@earthlink.net>... User unknown"

It contains the Klez.H virus. I get one of these per hour. Norton AntiVirus correctly eliminates the virus, but this is getting tedious for me.

Any suggestions welcome.

Thanks,

Chuck
0
Comment
Question by:CRNile
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 12119270
Chuck,

Try running this to see if that would help clean any virus that is in your system
http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.h@mm.html

If you are getting emails from known recipients then send an email informing about the virus and may be they have it in their system and then can clean the virus aswell. If you are getting from unknown senders then obviously you cannot do anything except to scan the emails after they come so that you can be ready to delete if the emails contain a virus

SR
0
 

Author Comment

by:CRNile
ID: 12119603
Norton AntiVirus is getting rid of the virus. It just that I am getting all of these messages with reports of the deleted virus. When Norton AntiVirus runs a full scan, no viruses are reported.

This is a forward from a website where I am the administrator. I forwarded any messages to my ID. Unfortunately, I haven't been able to get into the administrative furnction to see what else I could do.

I know that the virus is not getting to my system, but it all of these hourly replies that I need to make. Now I have one more that just started. It is tedious! I would like to short circuit this cycle.

Chuck
0
 
LVL 15

Accepted Solution

by:
will_scarlet7 earned 500 total points
ID: 12121154
Just one point about Klez...

You may already know this, but it is no use to reply to the emails, telling the sender that they have a virus. The worm randomly chooses an email from the infected computer's address book as the "From" address, so chances are the address that you reply to is not the same computer that the email originated from.
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:CRNile
ID: 12123663
I do not reply to emails. I just delete them. Norton tells me about each email it receives and that it has deleted the virus. I am required to respond to go on. There were 14 occurrences this morning when I signed on.

Maybe, I can get Norton to delete the virus and go on to the next without getting a response from me.

Chuck
0
 

Author Comment

by:CRNile
ID: 12124003
I found the Norton AntiVirus notification setting and turned it off.
0
 

Author Comment

by:CRNile
ID: 12129812
I'm getting a new message WITH the virus. It gave me hope initially that the messages would stop, but this comes once per hour. I guess I didn't turn off the Norton message, so I need to acknowledge every receipt and elimination of the virus.

The new message is:

"The original message was received at Fri, 17 Sep 2004 15:37:31 -0500 from localhost with id i8HKb7xI024983

   ----- The following addresses had permanent fatal errors ----- webmaster
    (reason: Deferred)
    (expanded from: root)

   ----- Transcript of session follows -----
procmail: Quota exceeded while writing "/var/spool/mail/webmaster"
webmaster... Deferred: local mailer (/usr/bin/procmail) exited with EX_TEMPFAIL Message could not be delivered for 5 days Message will be deleted from queue"


I wish they would delete it from the queue!

Chuck
 
0
 

Author Comment

by:CRNile
ID: 12148786
I accepted one answer, but I think the points should be split between the two people who at least tried to help me. What i finally did was go to the Yahoo email for me that gets read by Outlook and kill the messages there.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question