Solved

Link between Accounts and Contacts

Posted on 2004-09-21
2
176 Views
Last Modified: 2010-05-18
I have created all the records for my accounts in Business Contact Manager as well as all my Business Contacts in Business Contacts Menager. When I set them up I chose a primary contact in Accounts from by Business Contacts and also added a number of Business Contacts to the Account record as I assumed that is how it was supposed to work. Now when I go to have a look at my Account records there is no Primary or additional business contacts Business Contacts showing. Further if I try to click on the box to add these contacts nothing happens. It appears as though the link between Accounts and Contacts has been lost. Also if I try to add a new contact to the file, I enter the name and address & try to save I get a box that says: "Teh File As field for this contact is empty. You may not have entered a name or a company. Do you want to save this Contact with an empty File As field?  Yes/No" If I say Yes it saves the record but without the name. Is there any way I can repair this problem? Do I need to re-load Outlook? If I do re-load Outlook will I lose the info I have already entered?

Regards,
Rob
0
Comment
Question by:rprineppi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 15

Accepted Solution

by:
will_scarlet7 earned 500 total points
ID: 12121340
Sorry, I don't have any personal experience using Business Contact Manager. Have you tried looking on "Microsoft Online" and downloading the guide?

http://www.microsoft.com/office/outlook/contactmanager/prodinfo/guide.mspx
0
 

Author Comment

by:rprineppi
ID: 12166195
Thanks for the reply. I have done a little research on the web too and found that the BCM is presently unreliable with lots of bugs being identified and lots of shortfalls (eg it won't synchronise with a PDA unless I buy 3rd party software, it often loses its links, users have had to, like me, reload the software repeatedly....) Hence I have decided to remove the software from my machine until Microsoft get the product more stable. Your link is appreciated.

Regards,
Rob
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question