?
Solved

Internet User ID changes

Posted on 2004-09-22
2
Medium Priority
?
222 Views
Last Modified: 2010-04-11
A bit embarrassed at this question but here we go. After many years of using internet at work, finally connected at home. Foolishly decided to have a look at some adult sites. Didn't sign up for anything but now every time I attempt to connect to my broadband ISP my username has changed. I type in the proper username and password and connect OK but if left unattended for a short period, connection drops out and when I try to re-connect the incorrect username again appears and I have to re-type my proper username and password. What can I do?
0
Comment
Question by:PaulAshenden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 18

Expert Comment

by:liddler
ID: 12122272
Probably spyware, look here at Cd&'s Q and answer:
http://www.experts-exchange.com/Web/Browser_Issues/Q_20975384.html
0
 
LVL 2

Accepted Solution

by:
jhilving earned 500 total points
ID: 12122460
I am guessing you are being hit with spyware and/or adware. Go and grab the freely distributed adware/spyware removal tools and run them. Here are some of the favorites:

http://www.lavasoftusa.com/support/download/
http://www.safer-networking.org/index.php?page=download
http://www.sofotex.com/Bazooka-Adware-and-Spyware-Scanner-download_L14249.html

Once your system is clean get some protection loaded as well:
http://www.javacoolsoftware.com/spywareblaster.html

Good Luck!
-J
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A look at what happened in the Verizon cloud breach.
The well known Cerber ransomware continues to spread this summer through spear phishing email campaigns targeting enterprises. Learn how it easily bypasses traditional defenses - and what you can do to protect your data.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question