Solved

QUICKBOOKS PRO 2003 multi user problem

Posted on 2004-09-22
8
1,057 Views
Last Modified: 2012-06-27
Keep getting the message: "The company file has been opened by another user. Ask that user to switch to multi-user mode so that you can use the company file." Have done everything to fix the problem but no luck.....any ideas?
0
Comment
Question by:harleys
8 Comments
 
LVL 3

Expert Comment

by:deepthiji
ID: 12129976
Is QuickBooks software running the same Update version  on each computer?
QuickBooks provides a way for all the computers to share the same update files. Perform the following steps on every computer:
1.Open the shared company file.
2.Choose File - Update QuickBooks
3.Go to the Options tab.
4.Select ON for the Share Download option.
5.Click Save.

Check if you still have the problem,,,
0
 
LVL 11

Expert Comment

by:turn123
ID: 12131815
harleys,

What OS is the Company File on?

Have you tried rebooting that computer?  Do you have any integrated applications that use the company file in single user mode?

Hope this helps,

Turn123
0
 

Author Comment

by:harleys
ID: 12132662
WINDOWS XP PRO on all three machines.....all other apps are turned off when we troubleshoot.
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 
LVL 11

Expert Comment

by:turn123
ID: 12132790
Did you try rebooting the computer with the company file?
0
 
LVL 45

Expert Comment

by:sunnycoder
ID: 12142084
0
 

Author Comment

by:harleys
ID: 12146419
Found the solution myself.....seems that you can only browse to the company data file to in stages (IE MY COMPUTER...NETWORK PLACES....COMPANY FILE....DATA FILE) and NOT by just directly looking for the data file and trying to open it with the remote machine.  Once you have opened and closed it properly then you are able to just use the "last company opened" feature of QUICKBOOKS PRO to open it again without looking/browsing again.  No points to anyone but thanks for the ideas.  Please close this question now.

HARLEYS
0
 

Accepted Solution

by:
ee_ai_construct earned 0 total points
ID: 12173121
Closed, 500 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Admin
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

As the Marketing Director for the company I work for, time is a commodity that I have relatively little of.  My time is divided between coaching my team, creating a direction for our company's future AND actually getting stuff done.  As a result, I …
Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now