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In SBS 2003 in the backup section 'page cannot be displayed'

Posted on 2004-09-22
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In SBS 2003 in the backup section there should be an overview of the last 10 backups in stead I get 'page cannot be displayed' every other screen in server management of SBS 2003 works fine.  Please advice.

Eric
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Question by:servitinfo
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by:Jeffrey Kane - TechSoEasy
ID: 12137941
The Backup screen comes from a Virtual Directory via IIS, which is pointed at C:\Inetpub\Backup.  To check if it's properly configured, open Server Management Console > Advanced Management > Internet Information Services > (YOUR SERVER) > Web Sites > Default Web Site.  There should be a virtual directory there called "Backup".  If there is, make sure that its pointed at C:\Inetpub\Backup.  If it is pointed there, then use Windows Explorer to see if that directory still exists and the files are there.

If not to any of the above, you would probably be best to reinstall the backup console.  Please see this article for that process:  http://msmvps.com/bradley/archive/2003/11/12/686.aspx

Good Luck!

Jeff
TechSoEasy
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by:Jeffrey Kane - TechSoEasy
ID: 12185660
I'd like to request that you accept this answer and close the question.  

Thanks!
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by:servitinfo
ID: 12257181
Both solutions didn't work:

Did a reinstall of the SBS2003 admin part and the directory bit.

For some reason (?) the IIS is off... http://localhost  doesn't work anymore were as http://localhost:8081 does.

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by:Jeffrey Kane - TechSoEasy
ID: 12267581
"For some reason (?) the IIS is off... http://localhost  doesn't work anymore were as http://localhost:8081 does."

This is not an indication that IIS is off.  8081 is Sharepoint Central Administration.  If IIS was off, you wouldn't be able to browse to that either.

If you open the Internet Information Services from the Server Management Console, and then expand <YOUR SERVER> to get a list of web sites in the right side pane, what sites are there?  Please right click on Web Sites in the left column tree, and select "export list" to copy and paste your results back to this question.  It should look something like this:

Description      Identifier      State      Host header value      IP address      Port      SSL Port      Status
Default Web Site      1      Running            * All Unassigned *      80      443      
Microsoft SharePoint Administration      2      Running            * All Unassigned *      3840            
SharePoint Central Administration      3      Running            * All Unassigned *      8081            
companyweb      4      Running      companyweb      192.168.16.2      80      444      

Also, please paste the results from a C:/>Ipconfig /all run from the CMD console.

Thanks!

Jeff
TechSoEasy
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by:servitinfo
ID: 12269712
This is the list:

Description      Identifier      State      Host header value      IP address      Port      SSL Port      Status
Default Web Site      1      Running            * All Unassigned *      80      443      
Microsoft SharePoint Administration      2      Running            * All Unassigned *      7565            
companyweb      3      Running      companyweb      192.168.6.11      80            
SharePoint Central Administration      4      Running            * All Unassigned *      8081            


And the Ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : jent2003
   Primary Dns Suffix  . . . . . . . : jent.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : jent.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-0C-76-6C-E4-81
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.6.11
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.6.1
   DNS Servers . . . . . . . . . . . : 192.168.6.11
                                       192.168.6.1
                                       213.197.30.28
                                       213.197.28.3
   Primary WINS Server . . . . . . . : 192.168.6.11

Thanks,

Eric
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by:Jeffrey Kane - TechSoEasy
ID: 12355652
Sorry for the delay in responding... I've been swamped the past few days.

From the looks of the above, you don't have DNS configured properly.  The only entry you should have is 192.168.6.11 (that of your server).  Definitely not the router's 192.168.6.1 or the ISP's -- those should be set as forwarders in the DNS configuration.

To fix this problem, you need to delet the DNS forward lookup zone, and rerun the Email & Internet Configuration Wizard (EICW).

First, go to Advance Management > Computer Services & Applications > DNS > Server Name and right click on the forward zone and delete it.

Then, open up your network connections and change the DNS settings on your NIC to those of your ISP
213.197.30.28
213.197.28.3
(I know, I said we don't want those, but the EICW will change this).

Now, run the EICW and the above IPs will show along with the router's IP address.  Once you've gone through that wizard, the DNS should be properly configured.  Also, if your router has UPNP, it will be properly configured as well.

All should work, unless your client machines also have improperly configured DNS (they should all point to the SBS only... 192.168.6.11).

Lastly, go to IIS manager, and under Default Web Site, right click on "backup" and then "browse".  See if you can get it to show up there.  If not, you may have incorrect permissions or some other incorrect setting on that particular module.  The best way to fix that would be to delete it and reinstall as noted in my above post.  (actully that's the simplist way, not necessarily the best).
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by:servitinfo
ID: 12408161
Hi,

Did the process above.... but no joy! :-(

This is the info:

ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : jent2003
   Primary Dns Suffix  . . . . . . . : jent.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : jent.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-0C-76-6C-E4-81
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.6.11
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.6.1
   DNS Servers . . . . . . . . . . . : 192.168.6.11
   Primary WINS Server . . . . . . . : 192.168.6.11

Description      Identifier      State      Host header value      IP address      Port      SSL Port      Status
Default Web Site      1      Running            * All Unassigned *      80      443      
Microsoft SharePoint Administration      2      Running            * All Unassigned *      7565            
companyweb      3      Running      companyweb      192.168.6.11      80            
SharePoint Central Administration      4      Running            * All Unassigned *      8081      

Any advice?
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by:Jeffrey Kane - TechSoEasy
ID: 12408206
So, did you delete the "backup" web page from IIS and reinstall it?  If so, you are still not able to Right Click on it from IIS and Browse?  Can you browse any of the web pages under "default web site" in IIS?  Such as Monitoring?  or Outlook-OMA?

If so, now that you've reinstalled all of this stuff... have you rerun the back-up configuration wizard?

(since you've probably reinstalled or altered a lot of things... you can always go through the entire To-Do list again, just to make sure that everything is configured properly).

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by:Jeffrey Kane - TechSoEasy
ID: 12408230
Wait a minute... why don't you have IP Routing and WINS Proxy enabled???

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by:servitinfo
ID: 12408767
Should IProuting be enabled?  There's only one ethernet adapter in the system.

I've enable WinsProxy by editing the following value.

Registry path   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters\

I've also edited the following value to enable the IP routing. But IPconfig /all doesn't report is, as it may require server reboot, but that's not an option right now as people are working on the system.

This is the IPconfig /all report.
Windows IP Configuration

   Host Name . . . . . . . . . . . . : jent2003
   Primary Dns Suffix  . . . . . . . : jent.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : jent.local

Ethernet adapter Server Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-0C-76-6C-E4-81
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.6.11
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.6.1
   DNS Servers . . . . . . . . . . . : 192.168.6.11
   Primary WINS Server . . . . . . . : 192.168.6.11

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by:Jeffrey Kane - TechSoEasy
ID: 12409281
When you run the EICW, you are asked about enabling the firewall... this is part of IP Routing, and absolutely should be enabled... especially if you are using just one NIC.  I'm assuming that you have a hardware router/firewall at 192.168.6.1... having a software router/firewall inside the SBS is only a GOOD thing.  If your hardware router has UPNP enbabled, the EICW will configure both of them perfectly.  

As for enabling these services... I would just make the changes in the Services snap-in of the Advanced Management portion of the Server Management Console rather than messing with the registry... but essentially the same issue.

You may have to reboot the server to get the Routing & Remote access going properly... but try just restarting the service first.

Jeff
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by:Jeffrey Kane - TechSoEasy
ID: 12708478
any outcome?
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by:servitinfo
ID: 12781155
Connection type: broadband connection using  a local router device with an IP address
Router connection information:
      Local IP address of the router: 192.168.6.1
      Preferred DNS server: 213.197.28.3
      Alternate DNS server: 213.197.30.28

The firewall on your computer running Small Business Server could not be configured. You must configure a firewall to secure your local network from the Internet. For more information about configuring firewall settings for your Small Business Server network, see Help and Support.
Web services on your server's default Web site to be available through the firewall to users on the Internet:
      The entire default Web site

The Web server certificate required for https:// will be created for the following Web server name: jent2003.jent.local

Email: Enable Exchange for Internet e-mail with the following settings:
E-mail delivery:
Route e-mail to the Internet via the following e-mail server at your ISP: smtp.concepts.nl.
E-mail retrieval:
Use the Microsoft Connector for POP3 Mailboxes to retrieve e-mail from POP3 mailboxes.
Registered Internet e-mail domain name: jent.nl.
Mail delivery schedule: Deliver mail for Exchange mailboxes and POP3 mailboxes by using the defined schedule.
Do not remove e-mail attachments from Internet e-mail.
For more detailed information about the configurations performed by this wizard, click the link at the bottom of this page to open Icwdetails.htm in F:\Program Files\Microsoft Windows Small Business Server\Networking\Icw.
Note: each time the Configure E-mail and Internet Connection Wizard is run, a new .htm file is automatically generated to preserve the previous settings. For example, Icwdetails1.htm, Icwdetails2.htm, and so on.

This is the result when I run the EICW, the firewall of SBS cannot be enabled with only one network adapter.  In principle this is ok with me, as I've installed a Fortigate60 to protect the network.

Still it puzzles me why I can't get the IIS to work, I've a reasonable amount of experience with W2K servers, but with W2003 servers it seems to have a mind of its own, and important options are 'hidden' somewhere down below.

Eric
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by:servitinfo
ID: 12782388
Did a reinstall of the server tools of SBS 2003. That didn't work.

Next did a remove of the server tools

Then an install of the server tools.

The EICW run and finished fine, even no error on the firewall.

The companyweb runs fine now.

But the default website doesn't, 'server cannot be found' from IE.

Any suggestions?

Eric
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by:servitinfo
ID: 12819115
Did a remove of the server tools and an install  (not a reinstall)  and most of the things are working. Except for the default website.  So I've created another 'default' website and added the virtual directories. As a result most of the things are working, not the OWA. Is there a simple way to recreate the default website?

Regards, Eric
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by:Jeffrey Kane - TechSoEasy
ID: 12819505
          "The Web server certificate required for https:// will be created for the following Web server name: jent2003.jent.local"

This is one of your problems... when creating the certificate, you want to name it "jent2003.jent.com".  You'll notice in the wizard that it states the certificate name is your FQDN, which may be different from the name of your server.

You should remove all certificates jent certificates from your server (from Internet Options > Content), and then rerun the wizard.  

Don't worry about the single NIC issue... I have a number of single NIC & hardware firewall installations... they work just fine.

Just to clarify, by default web site, you are referring to http://jent2003 right?  Fixing the certificate should make it work... but you can always check the security properties (IIS > Server Name > Web Sites > Default Site (properties)) and make sure there isn't anything there which is preventing you from accessing it.

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by:servitinfo
ID: 12820235
Okay, did the things above. There were two certificates. I really messed this server up, the chain of events is too long as well in time as in actions.

We're comming close.... The most of the things work, but....

When I login in //jent2003/exchange it shows a "browse"  listing of the available mailboxes.

Btw. I'm not worried about a single NIC, I do thrust a hardware FW vender more than Microsoft.  ;-)

And yes, I 'm referring to http://jent.

Regards, Eric
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by:Jeffrey Kane - TechSoEasy
ID: 12820509
Well, you'll be happy to know that you're not alone with that problem...

Just go right click on the Exchange virtual directory, select Properties > Directory Security > Authentication Methods.  Tick the "Basic Authentication" box, and enter only a "\" for the Default Domain.

Jeff @
TechSoEasy
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by:servitinfo
ID: 12820731
Yes, I'm quite happy.

I had missed the \ in the default domain. But now it doesn't authenticate me anymore, tried several users.

You are not authorized to view this page

HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

:-(

Eric
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Accepted Solution

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Jeffrey Kane - TechSoEasy earned 200 total points
ID: 12820815
You're getting closer... :-)

http://www.kbalertz.com/kb_827991.aspx

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by:servitinfo
ID: 12821352
Mmm... I'll wait for the official release.  The OWA isn't important for the client.

Thanks,

Eric.
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