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Cannot view HKSCS in Acrobat Reader 6.0 with Traditional Asian Font Pack

Posted on 2004-09-23
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Last Modified: 2013-12-03
I have installed the HKSCS font from http://www.info.gov.hk/digital21/eng/hkscs/download.html 
and cannot view HKSCS in Acrobat Reader 6.0 with Traditional Asian Font Pack.

The place of HKSCS character is blanked but I can copy and paste the character. And I can view in the notepad.

The pdf is generated by Crystal Report 10 and I can read the character in the Preview.

My OS is Windows 2000.

Any problem with my setting?

Thanks in advance!
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Question by:atoshk
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by:Karl Heinz Kremer
ID: 12131788
Can you make a PDF file that was generated by Crystal Reports available?
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Author Comment

by:atoshk
ID: 12134817
ok...Please download it here.

http://hk.geocities.com/sotn8/testing.pdf

Thx!
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 12134935
It works in the full version of Acrobat. I need to find a machine that only has the Reader installed. BTW: Which version of the Reader are you using (6.0.0, 6.0.1 or 6.0.2)?
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Expert Comment

by:Karl Heinz Kremer
ID: 12134941
... and if it's not the latest, please upgrade.
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Author Comment

by:atoshk
ID: 12139391
My Acrobat Reader version was originally 6.0.1 and I upgraded to 6.0.2.

I still can't see the Hong Kong Character and I can only see the others Chinese words.

Is there anything to do with cidfont, cmap or font or Adobe?

Thx!
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by:Karl Heinz Kremer
ID: 12156342
I'm a bit confused: The sample file that you provided does only use one font, and that font is embedded in the PDF file. In this case, it does not matter what fonts are installed on the local machine, Acrobat (or Reader) will always use the embedded fonts.
I don't read (or speak) Chinese. I do however see Chinese characters. What am I supposed to see?
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Author Comment

by:atoshk
ID: 12156866
In the first row, there should be ended with a comma. And there should be 8 chinese characters together.

But the 6th Chinese character (HKSCS character) is blanked. Can u see that?? Or you can see all 8 characters?
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Karl Heinz Kremer earned 500 total points
ID: 12159008
No, I cannot see the 6th character. The problem is however not the viewer, it's in the way you create the PDF. As I said before, the font is embedded, and the viewer (does not matter if it's the full version of Acrobat or the Reader) will only use the information from the embedded font.

There are a few strange things however: The font does not have a "normal" name. At least an English WinXP with the English version of Acrobat does not display a normal font name (it's something like '___+0'), and the font is fully embedded, but only about 21KB. The size looks more like it's subset embedded, but the font information flags it as fully embedded. This is usually not done with CJK fonts (or Unicode fonts) because they are too big.

It looks like Crystal Reports is actually creating a new font on the fly that only contains the characters that are actually used in the document.

This is definitely a problem caused by Crystal Reports, and I suspect there is nothing you can do about this. You could post a pointer question in the Crystal Reports TA to this question to see if somebody who knows more about Crystal Reports can shed some light on this.
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