Solved

All of a sudden cannot access Secure Webpages (Win 2k SP4)

Posted on 2004-09-23
5
243 Views
Last Modified: 2013-12-04
Has anyone seen this issue before?  I have a remote user that all of a sudden can't access secure webpages.  She has Win 2k Pro all Service Packs and Critical Updates have been installed.  She's cleared her cache, deleted temp inet files and cleared cookies.  I had her remove all spyware via Spybot.  I checked to make sure the security settings in Internet Explorer weren't too restrictive (also added webmail to the trusted site list) and made sure she had 128bit cipher/SSL 2.0 and 3.0 enabled.  She can access all other webpages, just not our webmail page.  Since it is her only way of accessing her email, it is quite bothersome.  Anyone have any ideas?  Oh, it happens in both Internet Explorer and Mozilla..
0
Comment
Question by:vegas_admin
  • 2
5 Comments
 
LVL 32

Accepted Solution

by:
Luc Franken earned 250 total points
ID: 12134566
Hi vegas_admin,

Please re-register some dll's, do so by typing the following comments in Start => Run.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

Otherwise, please take a look at:
How to troubleshoot situations where you cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites by using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444

Although this information is for winXP, almost all of it applies to win2k also.

Greetings,

LucF
0
 
LVL 32

Expert Comment

by:Luc Franken
ID: 14008974
Although I can't be 100% sure, in all cases I handled this problem, the above worked flawlessly.

LucF
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Recently, a new law in my state forced us to get a top-to-bottom analysis of all of our contract client's networks. While we have documentation, it was spotty at best for some - and in any event it needed to be checked against reality. That was m…
In today's information driven age, entrepreneurs have so many great tools and options at their disposal to help turn good ideas into a thriving business. With cloud-based online services, such as Amazon's Web Services (AWS) or Microsoft's Azure, bus…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now