Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Apps start, but windows not visible in 10.3.5

Posted on 2004-09-23
3
268 Views
Last Modified: 2010-04-14
I have a G5 1.8DP running 10.3.5 and have two user accounts. With one, I am able to login and everything works as expected. On the other one I recently installed Retrospect 6.0 along with some "Microsoft Auto Update" for Office 2004.

After the 8 hour backup to DVD,
1) I tried starting entourage(splash screen comes up blank and stays that way after the dock icon stops bouncing), no main window appears
2) Safari starts, but no menun bar or windows show up
3) System Preferences bounces in the dock, but no window
4) I can use Command-Tab to shuffle through the list of open programs, but when you select one, nothing happens.
5) Konfabulator doesn't show any widgets on the screen at startup.


I was thinking of opening system preferences to turn off any login items, but since it won't show up, I'm stuck.

I even restarted into Techtool Edrive and ran a full disk check and repaired permissions, and it didn't help.

Remember, this weird stuff is only happening on one user account, not both.

Also, Internet Explorer starts fine and shows up on the screen.
0
Comment
Question by:bigbangtech
  • 2
3 Comments
 
LVL 8

Expert Comment

by:sgstuart
ID: 12135507
HI bigbangtech,
      This is a pretty common problem on 10.3.5.    I would do one of the following two in this order first.   If neither of these work go to the third.   If that does not work please let me know.

1)  Clear system & user caches
Use a third party tool like Cocktail or Jaguar/Panther Cache Cleaner to deep clean all caches. Reboot. See if this cures the problem.

2)  There were numerous people who experienced this after an upgrade to 10.3.5 and the problem involved a font in the Classics system Folder.  The solution here was to use Font Book to resolve all font conflicts, or simply disabling all Classic folder fonts, resolved this problem.   The specific font was a version of Times New Roman, I believe.


3)  At this point it is probably a corrupted user account and most likely a preferences file under ~/Library/Preferences/   If you can pinpoint that one bad file, you're done. If you have no idea what's going on you can try the tedious process of creating a new account, and bringing over the files one by one until you find the one that was the problem.


Thanks,
Steven Stuart
0
 
LVL 8

Accepted Solution

by:
sgstuart earned 500 total points
ID: 12135815
Hi bigbangtech,
     In addition, before doing the above number 3, make it number 4.   and make this the number 3.

3)  Run Disk Utility with it's Repair Disk Permissions function.

Thanks,
Steven Stuart
0
 
LVL 8

Expert Comment

by:Andrew Duffy
ID: 12168305
I had exactly this problem a little while back on two separate computers.

Firstly create a new user profile (log on as the other working profile, perhaps) and see if that works okay. If it does, this problem therefore shouldn't have anything to do with the software you installed (I doubt it is anyway).

Like sgstuart says, it's more likely a corrupt prefs file. The specific file I had a problem with was the one called com.apple.sidebarlists.plist, which I discovered after removing the entire contents of the prefs folder (at which point the profile worked as normal again after relaunching the Finder) and copying each one back in one by one until I recreated the problem.

So as a start point, move the prefs file mentioned above to the desktop (the Finder will recreate a fresh one) and see if things get back to normal (you'll have to relaunch the Finder). If this particular file doesn't seem to be responsible for it, it's a case of doing trial an error until you find the guilty party. You just have to be logical about it really - yes it's laborious but when you finally find the solution it'll be very satisfying.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Even though Mac OS X has been around for many years now, certain well-liked and eminently useful software apps never made the jump from Mac OS 9 to Mac OS X. Ever used Word Perfect for Mac? Version 3.5 was the last version, built for Mac OS 9. Who c…
Information security is a multi-billion dollar industry. Just as lucrative is the black market industry which trades stolen identities, credit card numbers and software exploits all over the world. Nothing is hack-proof. The best one can do is make …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question