Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Apps start, but windows not visible in 10.3.5

Posted on 2004-09-23
Medium Priority
Last Modified: 2010-04-14
I have a G5 1.8DP running 10.3.5 and have two user accounts. With one, I am able to login and everything works as expected. On the other one I recently installed Retrospect 6.0 along with some "Microsoft Auto Update" for Office 2004.

After the 8 hour backup to DVD,
1) I tried starting entourage(splash screen comes up blank and stays that way after the dock icon stops bouncing), no main window appears
2) Safari starts, but no menun bar or windows show up
3) System Preferences bounces in the dock, but no window
4) I can use Command-Tab to shuffle through the list of open programs, but when you select one, nothing happens.
5) Konfabulator doesn't show any widgets on the screen at startup.

I was thinking of opening system preferences to turn off any login items, but since it won't show up, I'm stuck.

I even restarted into Techtool Edrive and ran a full disk check and repaired permissions, and it didn't help.

Remember, this weird stuff is only happening on one user account, not both.

Also, Internet Explorer starts fine and shows up on the screen.
Question by:bigbangtech
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Expert Comment

ID: 12135507
HI bigbangtech,
      This is a pretty common problem on 10.3.5.    I would do one of the following two in this order first.   If neither of these work go to the third.   If that does not work please let me know.

1)  Clear system & user caches
Use a third party tool like Cocktail or Jaguar/Panther Cache Cleaner to deep clean all caches. Reboot. See if this cures the problem.

2)  There were numerous people who experienced this after an upgrade to 10.3.5 and the problem involved a font in the Classics system Folder.  The solution here was to use Font Book to resolve all font conflicts, or simply disabling all Classic folder fonts, resolved this problem.   The specific font was a version of Times New Roman, I believe.

3)  At this point it is probably a corrupted user account and most likely a preferences file under ~/Library/Preferences/   If you can pinpoint that one bad file, you're done. If you have no idea what's going on you can try the tedious process of creating a new account, and bringing over the files one by one until you find the one that was the problem.

Steven Stuart

Accepted Solution

sgstuart earned 2000 total points
ID: 12135815
Hi bigbangtech,
     In addition, before doing the above number 3, make it number 4.   and make this the number 3.

3)  Run Disk Utility with it's Repair Disk Permissions function.

Steven Stuart

Expert Comment

by:Andrew Duffy
ID: 12168305
I had exactly this problem a little while back on two separate computers.

Firstly create a new user profile (log on as the other working profile, perhaps) and see if that works okay. If it does, this problem therefore shouldn't have anything to do with the software you installed (I doubt it is anyway).

Like sgstuart says, it's more likely a corrupt prefs file. The specific file I had a problem with was the one called com.apple.sidebarlists.plist, which I discovered after removing the entire contents of the prefs folder (at which point the profile worked as normal again after relaunching the Finder) and copying each one back in one by one until I recreated the problem.

So as a start point, move the prefs file mentioned above to the desktop (the Finder will recreate a fresh one) and see if things get back to normal (you'll have to relaunch the Finder). If this particular file doesn't seem to be responsible for it, it's a case of doing trial an error until you find the guilty party. You just have to be logical about it really - yes it's laborious but when you finally find the solution it'll be very satisfying.

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes in detail how to set up the iPad in the Enterprise using iPCU aka iPhone Configuration Utility.  This could also be used for the iPhone although I have not detailed out any differences. Preparation as an iPad Administrator:…
Create a default user profile for Mac OS X 10.7/10.8 Create a user account on OS X that will be a template for every other user of that computer. I usually call it “profile” and make it an administrator account for the time being. 1. Install a…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

604 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question