Apps start, but windows not visible in 10.3.5

Posted on 2004-09-23
Last Modified: 2010-04-14
I have a G5 1.8DP running 10.3.5 and have two user accounts. With one, I am able to login and everything works as expected. On the other one I recently installed Retrospect 6.0 along with some "Microsoft Auto Update" for Office 2004.

After the 8 hour backup to DVD,
1) I tried starting entourage(splash screen comes up blank and stays that way after the dock icon stops bouncing), no main window appears
2) Safari starts, but no menun bar or windows show up
3) System Preferences bounces in the dock, but no window
4) I can use Command-Tab to shuffle through the list of open programs, but when you select one, nothing happens.
5) Konfabulator doesn't show any widgets on the screen at startup.

I was thinking of opening system preferences to turn off any login items, but since it won't show up, I'm stuck.

I even restarted into Techtool Edrive and ran a full disk check and repaired permissions, and it didn't help.

Remember, this weird stuff is only happening on one user account, not both.

Also, Internet Explorer starts fine and shows up on the screen.
Question by:bigbangtech
  • 2

Expert Comment

ID: 12135507
HI bigbangtech,
      This is a pretty common problem on 10.3.5.    I would do one of the following two in this order first.   If neither of these work go to the third.   If that does not work please let me know.

1)  Clear system & user caches
Use a third party tool like Cocktail or Jaguar/Panther Cache Cleaner to deep clean all caches. Reboot. See if this cures the problem.

2)  There were numerous people who experienced this after an upgrade to 10.3.5 and the problem involved a font in the Classics system Folder.  The solution here was to use Font Book to resolve all font conflicts, or simply disabling all Classic folder fonts, resolved this problem.   The specific font was a version of Times New Roman, I believe.

3)  At this point it is probably a corrupted user account and most likely a preferences file under ~/Library/Preferences/   If you can pinpoint that one bad file, you're done. If you have no idea what's going on you can try the tedious process of creating a new account, and bringing over the files one by one until you find the one that was the problem.

Steven Stuart

Accepted Solution

sgstuart earned 500 total points
ID: 12135815
Hi bigbangtech,
     In addition, before doing the above number 3, make it number 4.   and make this the number 3.

3)  Run Disk Utility with it's Repair Disk Permissions function.

Steven Stuart

Expert Comment

by:Andrew Duffy
ID: 12168305
I had exactly this problem a little while back on two separate computers.

Firstly create a new user profile (log on as the other working profile, perhaps) and see if that works okay. If it does, this problem therefore shouldn't have anything to do with the software you installed (I doubt it is anyway).

Like sgstuart says, it's more likely a corrupt prefs file. The specific file I had a problem with was the one called, which I discovered after removing the entire contents of the prefs folder (at which point the profile worked as normal again after relaunching the Finder) and copying each one back in one by one until I recreated the problem.

So as a start point, move the prefs file mentioned above to the desktop (the Finder will recreate a fresh one) and see if things get back to normal (you'll have to relaunch the Finder). If this particular file doesn't seem to be responsible for it, it's a case of doing trial an error until you find the guilty party. You just have to be logical about it really - yes it's laborious but when you finally find the solution it'll be very satisfying.

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Chroot Group Jail Help 8 52
How to Find the Recovery key for Mac Filevault 2 encryption 3 566
Mac Safari and Chrome Quicktime Plugin failed 4 56
backup apps from mac 4 70
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: (…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now