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Fiery x3e 31C-M Windows XP drivers on Konica 8020 don't allow access to all drawers on the printer.

Posted on 2004-09-23
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Last Modified: 2007-12-19
Just added a new laptop running Windows XP to the network. Used the XP drivers to set up the laptop. It prints just fine to the two main drawers. Other PC's on network are W2k Pro. They work fine - selecting all 4 drawers. The XP driver only shows 2 drawers and the other 2 are grayed out.
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Question by:nredshaw
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wyliecoyoteuk earned 1000 total points
ID: 12138566
Have you set up the accessories in the driver?
look in advanced>printing defaults>installed accessories.

If that is not available, try using the manufacturer`s driver.You can download it from
http://www.efi.com
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by:wyliecoyoteuk
ID: 12138572
n.b.sorry if that was not too clear- the extra 2 drawers are an optional accessory, which the print driver needs to be told about
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by:nredshaw
ID: 12139164
Thanks so much for your help. That should work!
Neil
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