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Unable to view Public Folders due to untrusted certificate in Exchange Manager.

Posted on 2004-09-23
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Last Modified: 2013-12-03
I'm running OWA with SSL enabled using a chained SSL certificate from freessl.com which works great.

My problem is when I'm attemping to access public folders through the Exchange Manager I keep getting the following error:

The certificate chain was issued by an untrusted authority.

ID no: 80090325
Exchange System Manager

I've attempted to reinstall the certificate manually by double clicking on the certificate, clicking install, then browsing to a specific physical store (Trusted Root Certification Authorities/Local Computer) but this doesn't seem to help and I've attempted to restart Exchange/IIS without success.

Any thoughts?
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Question by:Xelitus
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Expert Comment

by:Yan_west
ID: 12135894
you have to unbind SSL from Exadmin in your IIS Manager...
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Expert Comment

by:Yan_west
ID: 12135938
open default website, right click exadmin, properties.

go to the directory security tab, and in secure communication, click edit, and uncheck the require SSL BOX..
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Expert Comment

by:Yan_west
ID: 12135944
BTW, this does not affect OWA in any way if it runs on SSL...
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Author Comment

by:Xelitus
ID: 12136071
I unchecked require SSL and restarted all IIS and Exchange services and the problem remains. Should I be looking at removing SSL from something other than Exadmin? Perhaps Exchange or public?

I appreciate the assistance.
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Expert Comment

by:Yan_west
ID: 12136120
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Expert Comment

by:Yan_west
ID: 12136136
I had a similar problem recently, and I had to unbind ssl from exadmin.. but the error message was slightly different..

I was shocked when you told me it didnt work :) lol second link should work!
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Author Comment

by:Xelitus
ID: 12136251
Unfortunately I tried that (Q 21089294) as well but to no avail.

This one is driving me nuts because it seems like such a simple issue but Exchange just won't let me into those public folders on the Exchange Admin.

Thanks Yan.
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Expert Comment

by:Yan_west
ID: 12136290
Make sure you did not apply SSL to the /public virtual directory, the only virtual directory that should have SSL applied to it is /exchange
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Author Comment

by:Xelitus
ID: 12137676
I have made sure that SSL is only applied to the Exchange virtual directory but the problem still exists.
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Expert Comment

by:Yan_west
ID: 12142605
I'm out of ideas.. i'll continue checking :)
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Author Comment

by:Xelitus
ID: 12259236
Humm... still have no solution to this problem.

I'm curious as to why my Public Folder's are even bound to the certificate in the first place.

The Certificate is only applied to the OWA components through the IIS Admin.

Any additional thoughts? Anybody?
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Author Comment

by:Xelitus
ID: 12261238
Since the SSL certificate was a Chained SSL certificate from freeSSL.com an intermediate certificate had to be downloaded from freeSSL.com and installed on the server. This resolves the issue as the authority is now trusted.
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