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Barr Enterprise Print Server

We are running the Barr Enterprise Print Server application on a Windows XP os.   All jobs and forms were printing ok until a few days ago.  Now the forms do not print properly and we are struggling between our mainframe group & the software vendor as to whose problem it is.    The error that it generates in the Event Viewer is the following warning message number:  5648.

Can you or anyone else assist with this??  Thanks for your help.  
1 Solution
Pete BarrTechnical and Cyber Security ConsultantCommented:
try restarting youre software together and check youre hardware before restarting.if not try a re-install n both depts.
Have you tried searching their knowledgebase for that error? http://www.barrcentral.com/FormsLogin.asp?/support/kb/knowledge/search/kb.asp?
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