explorer.exe crashes when using search
Posted on 2004-09-23
I have done an extensive search to find an answer to this problem and although I have found partial answers the complete answer seem to elude me.
I have recently bought a PC with an OEM XP home edition pre-installed.
Every time I try to do a search using the "Search" button explorer.exe falls over and offers to send a report to Microsoft.
The offending module would appear to be msvcrt.dll.
SFC /Scannow runs but with no apparent result.
My shop tells me I have to reinstall XP but I really can't believe this should be necessary, and would be a big pain considering the time spent installing and configuring apps.
Really appreciate some help. This is my first ever question and I am a total loss how to assign points to it. Hope I am not committing a gaffe by my choice, pointers on "pricing" appreciated.