I truncated my 2gb outlook.pst and ran inbox repair, but I get an error.  Any fix?

Posted on 2004-09-24
Medium Priority
Last Modified: 2012-05-05
I was over 2gb in my outlook.pst running on Office 2000.  I ran the pst2gb.exe to truncat3e the file to around 1.9gb.  Then I ran the Scanpst.exe / Inbox repair Tool.  At phase 7 of 8 phases it says that an error has occured in scanning, and it stops.  I have now run this three times and it still does not allow me back in my email files.  Does anyboby know any other fixes?  Does Ontrack DataRecovery's Easy recovery work better than the MS fix?
Question by:donenfeld
LVL 13

Accepted Solution

mark-wa earned 2000 total points
ID: 12148465
Not sure about Easy Recovery, but with the 2GB Utility, sometimes you have to run it multiple times, chopping off more data each time until the inbox repair tool can complete all phases on the file.  But even then, sometimes you still can't access the file, therefore you must start the whole process again, chopping off even more data.

A couple of notes:

1.  Make sure you are running this on a backup of the file.
2.  Make sure each time you have to re-run the utility, you are running it on the original backup of the file and not just running it on one's you've already chopped.
3.  A .pst file is considered over the limit at 1.86Gb, so 1.9 is still over the limit.

Hope this helps.


Expert Comment

ID: 12161302

ONtrack Works Extremely well!! Takes about 30min to complete.

http://buyonline.ontrack.com/ecom/freeware/login.asp?Product=FSRE7200000104&File=ERPROT_604.exe - Free Trial



Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

As a matter of fact, Outlook OST files are of much importance in relation to Exchange mailbox. OST files are independent as they are simply copy of data of a user’s mailbox on Exchange Server. Though, if the server’s status is changed or it is dama…
Often, the users face difficulty in accessing Outlook 2016 PST files on Windows 10 computer. One of the reasons behind it is the improper functioning of MS Outlook when the user tries to open it. MS Outlook suddenly stops working, or it will not op…
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…
Through the video, you can check the migration process of Outlook PST file to PDF. Kernel for Outlook to PDF tool can convert Outlook emails with all attributes like Subject, To, From, Cc, Bcc and other folders such as Inbox, Outbox, Sent Items, Jun…

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question