Outlook 2003 Freezes after reporting connection to server lost/restored
Posted on 2004-09-24
I support several users at remote sites. They are all running office 2003 and outlook 2003 with Exchange 2003. The users are reporting that a few times a day they get a warning that outlook is connecting to the exchange server. When this happens outlook freezes and they are forced to restart it. We have network monitors showing no dropped connections and the users are able to connect to other resources on the network while this happens. Some of the users have .pst files that seem to cause the lockup, others are running from the inbox. None have extremely large mailboxes. Our local users don't seem to have the same issues.
All users are running most up-to-date office patches and XP updates.
Any suggestions are appreciated.