Solved

How do you remove extra Personal Folders from Outlook 2003?

Posted on 2004-09-24
3
445 Views
Last Modified: 2012-08-14
How do you remove extra Personal Folders from Outlook 2003?
While importing a .pst file into my existing .pst Outlook suddenly closed without finishing the import. Now I have another data file inside my Outlook profile called “Personal Folders”.  I can’t remove this extra data file. Please help!
0
Comment
Question by:bugsbey
3 Comments
 
LVL 44

Accepted Solution

by:
bruintje earned 500 total points
ID: 12145756
you have 2 choices

1. Create a new profile (yours is corrupt)

2. Edit the registry to remove the duplicate (ghost) reference here:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook

Within the Outlook folder, there are a bunch of folders with long hexadecimal values for names -- those are the ones you need to look in to see if you can find the ghost .PST name. If you delete one of the keys and it points to your real .PST file instead of one of the ghosts, it's not the end of the world -- your data won't be gone. The worst you would have to do is recreate your Outlook profile.

source : http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&selm=%23%23g4yiX%23DHA.2704%40TK2MSFTNGP12.phx.gbl

hope this helps a bit
0
 
LVL 13

Expert Comment

by:mark-wa
ID: 12148110
You can try this:

Click Start, point to Settings, click Control Panel, and then double-click Mail.
Click the Show Profiles button.
Click the name of the profile that you want to remove the .pst file from, and then click Properties.
Click the Data Files button.
I believe this should list the existing data files, click the one you want to remove and click Remove.

Mark
0
 

Author Comment

by:bugsbey
ID: 12161399
Bruintje – Thanks for your help. I accepted your first answer.
I had to create a new profile to fix the problem. The second option "Edit the registry to remove the duplicate (ghost) reference" was really not reasonable. There were about 20 different hexadecimal values under the "Outlook" and guessing witch ones were fake would be like playing poker blindfolded. I doubt that I could pick the right cards.

Mark-wa – Thanks for trying. Those (ghost) profiles do not show up in the “Show Profiles” dialog box.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question