My CEO...being very picky about everything, wants to be able to access her e-mail on her laptop from anywhere in the United States. We have a Verizon 1xEVDO Airprime CDMA Wireless modem express network card that provides her access to the internet. We have a SonicWall firewall at work that we have setup a connection to using the SonicWall VPN Client software. It connects to our file server fine...called NTFSROOT. When I ping this it gets a reply of about .5seconds each time...not bad. HOWEVER...when I PING the exchange server, which we call NTFSROOTB, it will not ping at all and reply back with "Ping request could not find host ntfsrootb. Please check the name and try again." HOWEVER...when I ping using the IP address...192.168.0.15, it pings successfully. When this occured, I went into the e-mail properties of Outlook 2003, and changed the Microsoft Exchange server to point to 192.168.0.15 instead of NTFSROOTB. When I select finish, then go back to double check the settings, the Exchange Server settings go back to the NTFSROOTB, instead of the IP address. The error I get when attempting to connect to Microsoft Outlook 2003, is "Task 'Microsoft Exchange Server' reported error (0x8004011D): 'The server is not available. Contact your administrator if this condition persists.'" I have "Use Cached Exchanged Mode" UN-checked.