Solved

Device used by veritas netbackup has a down status

Posted on 2004-09-24
6
1,883 Views
Last Modified: 2008-01-09
Hi,

Our veritas netbackup generate 213 storage unit not available error last night and nothing gets backed-up. Using tpconfig I found out that the tape device drive is down. Can anyone tell me usually what are the reasons causing the drive down, is it possible to check since when it is down and make it notify me when it is down?

Thanks
0
Comment
Question by:ebi168
6 Comments
 
LVL 92

Accepted Solution

by:
nobus earned 400 total points
ID: 12149843
it could be anything, from a bad contact to a power supply that went bad, or a power fuse blown. You should be able to check in the events log when it went and find there more info on the why also.
0
 
LVL 9

Assisted Solution

by:cooledit
cooledit earned 100 total points
ID: 12150997
what brand is the device ??. try using one of the troubleshooting tools from the manufactor
0
 

Author Comment

by:ebi168
ID: 12152296
Could you be more specific about what event log and troubleshooting tools? Thanks
0
Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
LVL 92

Expert Comment

by:nobus
ID: 12153685
Event log : you find it under control Panel>system management
The tools he referred to, should be included in the software which came with the unit
0
 
LVL 12

Expert Comment

by:zvitam
ID: 12154110
Start->Run : services.msc
Go to Removable Storage and change property to disable
Go to Log On tab and disable hardware profile
Go back to General tab and change startup type to Automatic
0
 

Author Comment

by:ebi168
ID: 12156211
My Veritas is on Sun Solaris not windows. So the administrative tools you all suggested are not applicable. I however restarted netbackup and it works fine now.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SSD pci  question 16 60
windows not recognising ssd's full capacity & OS bit upgrade 5 69
Dell R710 raid config 9 55
Can I clone an SSD to a SATA? 12 51
Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question