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Device used by veritas netbackup has a down status

Hi,

Our veritas netbackup generate 213 storage unit not available error last night and nothing gets backed-up. Using tpconfig I found out that the tape device drive is down. Can anyone tell me usually what are the reasons causing the drive down, is it possible to check since when it is down and make it notify me when it is down?

Thanks
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nobus
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ebi168

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Could you be more specific about what event log and troubleshooting tools? Thanks
Event log : you find it under control Panel>system management
The tools he referred to, should be included in the software which came with the unit
Start->Run : services.msc
Go to Removable Storage and change property to disable
Go to Log On tab and disable hardware profile
Go back to General tab and change startup type to Automatic
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ASKER

My Veritas is on Sun Solaris not windows. So the administrative tools you all suggested are not applicable. I however restarted netbackup and it works fine now.