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Both Outlooks are 2002. &nbsp;The system that is having trouble putting the name into Last Name, First Name was running a custom form, but now is not. &nbsp;The custom form, however, didn't modify the usage of the name fields -- at least intentionally.<br />
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I will check those settings. Thank you.
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Both Outlooks are 2002.  The system that is having trouble putting the name into Last Name, First Name was running a custom form, but now is not.  The custom form, however, didn't modify the usage of the name fields -- at least intentionally.

I will check those settings. Thank you.

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This solved my problem. &nbsp;Thank you.
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When I enter a contact name on one computer in the office, I can enter it as &quot;John Smith&quot; and File As will automatically format it as &quot;Smith, John.&quot;<br />
On another computer in the office, entering &quot;John Smith&quot; results in File As formatting it &quot;John, Smith&quot;.<br />
<br />
How is this controlled? &nbsp;I need it standardized as &quot;Smith, John&quot;<br />
<br />
Thank you.
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When I enter a contact name on one computer in the office, I can enter it as "John Smith" and File As will automatically format it as "Smith, John."
On another computer in the office, entering "John Smith" results in File As formatting it "John, Smith".

How is this controlled?  I need it standardized as "Smith, John"

Thank you.

Contacts - Full Name vs. File As

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.