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Contacts - Full Name vs. File As

Posted on 2004-09-24
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Last Modified: 2012-05-05
When I enter a contact name on one computer in the office, I can enter it as "John Smith" and File As will automatically format it as "Smith, John."
On another computer in the office, entering "John Smith" results in File As formatting it "John, Smith".

How is this controlled?  I need it standardized as "Smith, John"

Thank you.
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Question by:fuze44
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sunray_2003 earned 125 total points
ID: 12148472
Are those both computers using the same version of outlook ?

In both the outlook , go to tools --> options ---> contact options and check if the settings are set exactly the same.

Also go to tools --> email accounts --> view or change existing directories and address book
Double-click on outlook address book and check the options

Is any new contact form being used or only inbuilt contact forms used ?

SR
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Author Comment

by:fuze44
ID: 12149332
Both Outlooks are 2002.  The system that is having trouble putting the name into Last Name, First Name was running a custom form, but now is not.  The custom form, however, didn't modify the usage of the name fields -- at least intentionally.

I will check those settings. Thank you.
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Author Comment

by:fuze44
ID: 12336325
This solved my problem.  Thank you.
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