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Exchange 2000 Incoming Messages Are Not Delivered and sometimes Incoming Messages are Queued

Posted on 2004-09-24
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I am running Exchange 2000 Server on Windows 2000 Server.
Sometimes my Incoming Message Queues Are Full But the Messages Are Not Delivered
Everything was working fine since 4 days ago.
I restored a complete working image of my server dated a few months ago and the problem still exists!  

Outgoing messages using the Outlook Web Access works fine, but I did not receive any mail coming back to myself.
I am able to telnet to my mail host to port 25 and 110 so the ports are working.
When I check the mail with a pop mail checker it says that I have no mail, however,
there are email messages in the queues that are not being delivered.
I have deleted the messages in the BadMail and Queue folders in my
C:\Program Files\Exchsrvr\Mailroot\vsi 1\ folders but it is still not working.

What could be the problem?  Is it a DNS problem?

Here are my event log errors:

Event Type:      Error
Event Source:      MSExchangeDSAccess
Event Category:      Topology
Event ID:      2102
Date:            9/24/2004
Time:            11:30:54 AM
User:            N/A
Computer:      N28
Description:
Process MAD.EXE (PID=2348). All Domain Controller Servers in use are not responding:

Event Type:      Error
Event Source:      MSExchangeDSAccess
Event Category:      Topology
Event ID:      2104
Date:            9/24/2004
Time:            11:30:53 AM
User:            N/A
Computer:      N28
Description:
Process INETINFO.EXE (PID=1732). All the DS Servers in domain are not responding.

Event Type:      Error
Event Source:      MSExchangeAL
Event Category:      Service Control
Event ID:      8250
Date:            9/24/2004
Time:            11:30:56 AM
User:            N/A
Computer:      N28
Description:
The Win32 API call 'DsGetDCNameW' returned error code [0x862] The specified component could not be found in the configuration information.  The service could not be initialized.  Make sure that the operating system was installed properly.

Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      1194
Date:            9/24/2004
Time:            11:15:32 AM
User:            N/A
Computer:      N28
Description:
Accept clients on external interface MAPIRPC failed with error 0x4b1.

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      101
Date:            9/24/2004
Time:            11:36:14 AM
User:            N/A
Computer:      N28
Description:
The server was unable to add the virtual root '/public' for the directory 'M:\_domain_\Public Folders' due to the following error: The system cannot find the path specified.  The data is the error code.
Data:
0000: 03 00 00 00               ....    

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      101
Date:            9/24/2004
Time:            11:36:14 AM
User:            N/A
Computer:      N28
Description:
The server was unable to add the virtual root '/Exadmin' for the directory '\\.\BackOfficeStorage' due to the following error: The system cannot find the path specified.  The data is the error code.
Data:
0000: 03 00 00 00               ....    

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      101
Date:            9/24/2004
Time:            11:36:14 AM
User:            N/A
Computer:      N28
Description:
The server was unable to add the virtual root '/Exchange' for the directory 'M:\_domain_\MBX' due to the following error: The system cannot find the path specified.  The data is the error code.
Data:
0000: 03 00 00 00               ....
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Question by:network28
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3 Comments
 
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Accepted Solution

by:
munichpostman earned 2000 total points
ID: 12149993
Wow you do have some problems. Why did you choose to restore a server image that was so old?

First off, the problems which you having with DSAccess are being caused by the fact that the Kerberos ticket timed out. When the Kerberos tickets that are associated with the LDAP connections time-out, all LDAP connections get errors because the security contexts have failed and these connections must be re-established. If there are no other servers to obtain a ticket from while this re-establishment takes place, then the error occurs.

The Manage Auditing and Security Log right was removed for the Exchange Enterprise Servers domain local group on some or all of the domain controllers. This probably occured during the restore.

Run the Exchange setup with the /DOMAINPREP switch. This will reassign the SeSecurityPrivilege right to the Exchange Enterprise Servers Group.

The other dsaccess errors are being caused due to the domain controllers in your site failing the dsaccess suitability tests.

Here is some info on how DSAccess works and how it determines whether or not a domain controller is suitable for its purposes.

http://support.microsoft.com/default.aspx?scid=kb;en-us;250570

You should also make sure that there is at least on Global catalog server available for the Exchange server to use in the same windows site, preferably two.

The 8250 error can actually be ignored, the following error message however, is quite serious.

Event Type:     Error
Event Source:     MSExchangeIS
Event Category:     General
Event ID:     1194
Date:          9/24/2004
Time:          11:15:32 AM
User:          N/A
Computer:     N28
Description:
Accept clients on external interface MAPIRPC failed with error 0x4b1.

Follow the steps in the following article carefully as it looks as if the SMTP object in AD is missing or corrupt.

http://support.microsoft.com/default.aspx?scid=kb;en-us;828938&sd=ee

I think you have enough to be going on with for now. Please let me know how you are getting on with the above.
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