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Can see computers on Win 2K network but can't explore in computer

Posted on 2004-09-24
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Last Modified: 2010-03-18
Greetings,

I am working with a Windows 2000 Server.  On the server, I can see all the computers in the networking neighborhood.  I cannot double click the computer name to view the shared files.  The workstation machine has win 2000k as well and has shared files.  I also tried to explore another workstation machine from another workstation machine and that does not work either.  It appears to hang indefinitely.  The networking was working and I believe a few small changes may have been made to the server but I am not really sure what.  The server has DNS running and static IPs.  I am not sure what other information would be useful in trouble shooting but I am very anxious to get this working.  

Thanks.  
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Question by:Taitor
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abu_deep earned 2000 total points
ID: 12150126
This behavior may occur if both the following conditions are true:
 NetBIOS over TCP/IP is not turned on (enabled) on one or more computers in the   workgroup.
       
The Computer Browser service is not started or is turned off on one or more computers in the workgroup.

To resolve this issue, make sure that NetBIOS over TCP/IP is turned on and the Computer Browser service is running on each computer in the workgroup. To do this, follow these steps.
Step 1: Turn on NetBIOS over TCP/IP
1.      Click Start, click Control Panel, and then click Network and Internet Connections.
2.      Click Network Connections.
3.      Right-click Local Area Connection, and then click Properties.
4.      Click Internet Protocol (TCP/IP), and then click Properties.
5.      Click the General tab, and then click Advanced.
6.      Click the WINS tab.
7.      Under NetBIOS setting, click Enable NetBIOS over TCP/IP, and then click OK two times.
8.      Click Close to close the Local Area Connection Properties dialog box.
9.      Close the Network Connections window.

Step 2: Start the Computer Browser service
1.      Click Start, right-click My Computer, and then click Manage.
2.      Double-click Services and Applications.
3.      Double-click Services.
4.      In the right pane, right-click Computer Browser, and then click Start.
5.      Close the Computer Management window.

The Computer Browser service maintains an updated list of computers on the network, and it supplies this list to computers that are designated as browsers. If this service is stopped, the list is neither updated nor maintained. If this service is turned off, any services that explicitly depend on it do not start.
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Author Comment

by:Taitor
ID: 12156517
The only settings that should of changed were on the server.  Previously the computers were able to see each other and browse to the files.  If only configurations on the server were changed would this still be the primary solutions?  

If any of the workstations do not have Enable NetBIOS over TCP/IP and/ or computer browser running, NONE of the computers will be able to browse to each other or will I just not be able to browse to the computers where this is not configured?  I will check this out tomorrow and let you know what I find but if you have 10 workstations, this can be quite a bit of work to check each one if it is not necessary.  Thanks.  
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Expert Comment

by:abu_deep
ID: 12158159
also try to check the error log ,may be you goanna figure out somthing like netbui was corrupt and went souninstalled and reinstalled may fixed the problem.
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Expert Comment

by:abu_deep
ID: 12158183
Additionally, you can always open Windows Explorer and type \\192.168.0.20\ or any address that are valid ,,,into the address bar instead of its NetBIOS name.  Sometimes that will bring up a file listing as well.
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Expert Comment

by:abu_deep
ID: 12158226
the primary thibg that I should say from the begining is Do you have firewalls installed like Norton Internet Security or Zone Alarm?'
If so, you need to TRUST local network's IP range or individual addresses in the Trusted Zone for each of the computers.
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LVL 5

Expert Comment

by:abu_deep
ID: 12158232
the primary thing that I should say from the beginning is Do you have firewalls installed like Norton Internet Security or Zone Alarm?'
If so, you need to TRUST local network's IP range or individual addresses in the Trusted Zone for each of the computers.
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