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Intial setup network connection problem

Posted on 2004-09-25
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Last Modified: 2013-12-14
I just bought a laptop that had no OS installed... So, I installed XP (service pack 1) and now I am trying to get my internet connection to work.
I have a DSL router (SMC Barricade 7008ABR) that my other computers are using and it works fine... I know that the cable to the laptop works, because my old laptop used it.
So we can rule out any hardware or cable issues... I got to believe that the issue has to be with XP / network configuration.
I am unable to ping the DSL router... In XP, under "network connections", I see my "1394 Net Adaper" enabled... I tried to "repair this connection", but received the message "Failed to query TCP/IP settings of the connection. Cannot proceed".

Please advise!

Thanks!
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Question by:rlburris
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Fatal_Exception earned 2000 total points
ID: 12150086
1394 is your Firewire adaptor, NOT your NIC.  Check your device manager to make sure your true Network Adaptor is showing there.  This is the adaptor that you are hardwiring into the router.  If it is there, run the New Connection Wizard for a New LAN Adapter connection.

Also, ck  your IP configuration, and possible post it here so we can ck it out.

Start > Run > cmd (OK)

Then:

ipconfig /all  (copy the results here) or

ipconfig /all > ip.txt  (this will place your ipconfiguration into a text file in the place where the Dos prompt is pointing...  open it with notepad and paste the results here)

FE

FE
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LVL 40

Expert Comment

by:Fatal_Exception
ID: 12150093
Also, feel free to visit my page on Troubleshooting P2P.  It is located under the Windows XP links.

www.doverproductions.com

FE
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by:Fatal_Exception
ID: 12151674
Thanks..

FE
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