?
Solved

Assigning certain privilages

Posted on 2004-09-25
1
Medium Priority
?
193 Views
Last Modified: 2013-12-04
I have a windows 2000 server.  Actually I have many of them.  I have a help desk.  Now the help desk has almost domain admin rights.  I have users that forget their password a lot so we let the help desk unlock them and reset their password and all.  I also have a group of about 355 people that have the same rights as the helpdesk.  Except when they lock themselves out the help desk can not unlock them and they have to call me and my 5 man team.  Is there a way I can give the help desk permission to unlock all type of accounts without giving them domain admins?

Thanks
John
0
Comment
Question by:John Sheehy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 85

Accepted Solution

by:
oBdA earned 1050 total points
ID: 12150587
You can give them only the basic permissions they need, and even give them a customized MMC task pad that doesn't leave much room for errand clicks; check out these articles:

HOW TO: Delegate Administrative Authority in Windows 2000
http://support.microsoft.com/?kbid=315676

HOW TO: Create and Edit a Taskpad View in a Saved MMC Console in Windows 2000
http://support.microsoft.com/?kbid=321143

Default Security Concerns in Active Directory Delegation
http://support.microsoft.com/?kbid=235531

Delegate Control Wizard Cannot Be Used to Remove Groups or Users
http://support.microsoft.com/?kbid=229873

Administrative Tool Menu Is Sensitive to User's Permissions
http://support.microsoft.com/?kbid=214739

Active Directory Database Size and Delegation Access Rights
http://support.microsoft.com/?kbid=197054

How To Delegate the Unlock Account Right
http://support.microsoft.com/?kbid=294952
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
Recently, I read that Microsoft has analysed statistics for their security intelligence report. It revealed: still, the clear majority of windows users do their daily work as administrator. An administrative account is a burden, security-wise. My ar…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Suggested Courses
Course of the Month15 days, 6 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question