Solved

ActiveSync issue: PIM is supposedly not running. 'No profiles have been created'

Posted on 2004-09-25
8
631 Views
Last Modified: 2008-01-09
I get the following error when trying to sync a pocket pc with the clients computer:

1)No profiles have been created. To create a new
profile, use the Mail icon in the Control Panel.

2)Syncronization cannot be completed because your
personal information manager (PIM) program cannot be
accessed. Ensure your PIM program is running, and try to
syncronize again. If your PIM is running, restart your
desktop computer.

I've gone to the mail setting, and there is the PDA profile. I've duplicated it and all that, and set the duplicate as the primary one, but it still gives the same error. I absolutely cannot lose their outlook info, so I'm leary of deleting profiles and all that.

Since the profile is, in fact there, and outlook works fine, how do I make ActiveSync realize that and use the profile?

Thanks in advance -Souter
0
Comment
Question by:Sootah
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
8 Comments
 
LVL 2

Author Comment

by:Sootah
ID: 12151514
K, I created a test account, and set it as the default. I then went into Outlook XP which was now empty because I was using an empty account, and created a calendar item. Following which I attempted to synch the PDA with the freshly created profile.

SAME EXACT ERROR.

I've no real idea what to do now, as a new profile gives the same error message as the others. Suggestions?
0
 
LVL 2

Author Comment

by:Sootah
ID: 12165798
C'Mon nah, doesn't anybody know?
0
 
LVL 2

Author Comment

by:Sootah
ID: 12210552
Buuump
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 2

Author Comment

by:Sootah
ID: 12232801
I'm not going to close this question...
0
 
LVL 2

Author Comment

by:Sootah
ID: 12246085
Doober
0
 
LVL 2

Author Comment

by:Sootah
ID: 12279621
Got bud ice? Doobee doobee doooooo....

Tsk tsk, it appears that I've stumped you all.
0
 
LVL 12

Accepted Solution

by:
alandc earned 500 total points
ID: 12309863
My prior experiene with HotSync/ActiveSync was that the application worked fine when installed as the user - that often meant giving the user Admin rights at least for a few reboots and syncs. After most of the settings were saved you could return the user to having just "user" rights.

I Found similar situation with no solution --
http://www.webmasterworld.com/forum45/201.htm

HERE ARE A COUPLE IDEAS THOUGH:

In this case the problem was fixed by exporting all the Outlook data into a PST folder and then uninstalling and reinstalling Outlook:
http://www.ipaqhq.com/forums/showthread.php?t=6494

In this case the problem was fixed by having Outlook OPEN already before plugging in the iPaq
http://www.expansys.com.au/forumthread.asp?code=CMQ-H3870&thread=22

0
 
LVL 2

Author Comment

by:Sootah
ID: 12311218
Yeah, looked at those. I imagine that the uninstall and reinstall would work for it. I haven't been able to get back to the clients house to verify, however. Thanks!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
window s 8 to 10 err 9 128
Security cameras working but files saving are corrupt 4 166
Where can I find a virus scanner for XP SP2? 22 128
system default settings 4 54
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question