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MS SBS 2003..Accessing OWA 2003

Posted on 2004-09-25
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Last Modified: 2010-08-05
Hello, I just finished setting up MS SBS 2003 on a single computer running as a test machine.  I am trying to get OWA 2003 up and running.  I am able to access it via IE bar by typing in https://server_name/exchange.  But when I try this from the internet (from an outside connection) I just get a page cannot be displayed page.  Any help would be great.  Thanks
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Question by:thomas1971
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by:plemieux72
ID: 12153035
Just making sure - your server is accessible from the Internet using a public routable IP address right?

If so, when you try with https://x.x.x.x/exchange does it work?   (just put the public IP instead of x.x.x.x)

If that works, then try by the DNS name (https://servername.yourdomainname.com/exchange/)

Let us know the results... if it works by IP address, that's half the battle.
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by:thomas1971
ID: 12153109
Plemieux72, thanks for the quick response.  

1) Okay I tried the http://x.x.x.x/exhange using the static public address my provider provided and it works.  I tried it from my server and from an offsite connection.  Both allows me access to my OWA and allows me to login in and send out emails.

2) However, https://servername.yourdomainname.com/exchange does not allow me to connect to OWA.  Continues to give me a cannot display error page.

So it seems like the IP address works but not the domain name.  My domain name is registered.  Is there something I need to do with the site I registered my domain name with?  Also I tried sending myself an email from an offsite connection but when I check for my email on OWA no emails are present. Thanks
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by:plemieux72
ID: 12153163
OK, it sounds like like there is no (MX) record to route the mail to your server and there is no (A) record for the server either.  Check with your service provider and make sure these records are present on their public DNS servers and have the correct name which maps to the IP address of your server.  This way, when you browse to the server by name, it will query those DNS servers for your domain name which will return the IP address.  We then know THAT will work since you tried it already.

By the way, some service providers allow you to update your own DNS records on their web site.  Check and see if that is the case.
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Author Comment

by:thomas1971
ID: 12155922
Plemieux72, I am going to check with my ISP and see if there is (MX) record to route the mail to my server and record for my server.  So I wil post a reponse to this once I get rest of information from my ISP.  I do want to say thanks for all the help so far and hope that the solutions you provided works..will let you know ASAP.  Thanks
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Author Comment

by:thomas1971
ID: 12186867
Plemieux72, hi I thought I provide you with an update with this session you been helping me on.  I called my ISP this past Monday regarding updating my MX and A record as you had explained.  They inofrmed me that they will update thier records and pointers.  Since then they have explained to me that since I had my domain name registered by another registar I had to change the dns server pointers to my ISP provider.  So I did that today and I guess it will take about 24-72 hours.  My ISP provider informed me that once that is done everything should work since they have already finished the update on theit side.  Well I hope that this works.  I wanted to say again thank you so much for all your help.  I was wondering how you would get the points I have assigned for this problem?  Do you get the point automatically because I had assigned a point value of 500 to this problem.  I am new to this site and this was my first question...and I probably will have alot more hehe.  Anyways please let me know.  Thanks..Thomas
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plemieux72 earned 2000 total points
ID: 12188485
Sure, no problem... I am new to this site as well but I think you need to "accept" the appropriate answer from one of the comments I posted.  I beleive that should take care of it.  Since you are the author of the question, you might be able to see an "accept" button somewhere?  
I am glad I could help!  Have a good weekend ;-)
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