• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 694
  • Last Modified:

Can you help me to remove iamdb.rdb?

I've been having problems with my computer freezing, and in answers given to another question about this, we identified the presence of this file as possibly causing the problem. However my attempts to remove it have failed.

It resides in my c:\Windows\Internet logs folder. If I try to delete it, I'm told I can't as it is in use. I looked in Task Manager, and the first time I found it running as an applications. I stopped it but found I still couldn't delete it for the same reason. Since then, I've never found it running, but I still can't delete it.

It was suggested I try some spyware removal software. I've checked my computer with Ad-aware and Giant AntiSpyware but after running both and clearing out everyhting they found, this file is still there and refusung to be deleted. I also tried scanning with Spyware doctor and it finds things that it claims are threats AFTER I've cleaned up using the first two.

* Is this spyware removal software all a load of **** or am I missing something?
* Does anyone know how to kill this file directly?
* Am I on the right track? The events that crash my computer are related to TrueVector, and I get entries like this:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been copied to "C:\WINDOWS\Internet Logs\xDB27.tmp".  File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
Despite te latter entry, the file's still there!

Thanks,
Stuart
0
StuartOrd
Asked:
StuartOrd
  • 3
1 Solution
 
sramesh2kCommented:
Stuart,

Try stopping the True Vector service. Disable the Service, Reboot and delete the IAMDB.RDB file.

http://forum.zonelabs.org/zonelabs/board/message?board.id=win_za_msgs&message.id=6939

"IAMDB.RDB - this is your main database file where the settings are stored. This file is NOT generally usable on a different machine. "

You may need to re-configure ZoneAlarm after that.

If you're still unable to delete that file, boot into Recovery Console and delete that file.
0
 
sramesh2kCommented:
314058 - Description of the Windows XP Recovery Console:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314058
0
 
StuartOrdAuthor Commented:
Thanks! It's a Zone Alarm file. I'd been led to believe it is a Ghost keylogger file, but it's a legitimate ZA file. Closing ZA allowed me to delete it. So I'm on the track of why it causes my PC to crash now. At least it's not malicious.
0
 
sramesh2kCommented:
You're welcome Stuart.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now