?
Solved

Can you help me to remove iamdb.rdb?

Posted on 2004-09-26
4
Medium Priority
?
682 Views
Last Modified: 2012-05-05
I've been having problems with my computer freezing, and in answers given to another question about this, we identified the presence of this file as possibly causing the problem. However my attempts to remove it have failed.

It resides in my c:\Windows\Internet logs folder. If I try to delete it, I'm told I can't as it is in use. I looked in Task Manager, and the first time I found it running as an applications. I stopped it but found I still couldn't delete it for the same reason. Since then, I've never found it running, but I still can't delete it.

It was suggested I try some spyware removal software. I've checked my computer with Ad-aware and Giant AntiSpyware but after running both and clearing out everyhting they found, this file is still there and refusung to be deleted. I also tried scanning with Spyware doctor and it finds things that it claims are threats AFTER I've cleaned up using the first two.

* Is this spyware removal software all a load of **** or am I missing something?
* Does anyone know how to kill this file directly?
* Am I on the right track? The events that crash my computer are related to TrueVector, and I get entries like this:
TrueVector engine: File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been copied to "C:\WINDOWS\Internet Logs\xDB27.tmp".  File "C:\WINDOWS\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
Despite te latter entry, the file's still there!

Thanks,
Stuart
0
Comment
Question by:StuartOrd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 34

Accepted Solution

by:
sramesh2k earned 500 total points
ID: 12153755
Stuart,

Try stopping the True Vector service. Disable the Service, Reboot and delete the IAMDB.RDB file.

http://forum.zonelabs.org/zonelabs/board/message?board.id=win_za_msgs&message.id=6939

"IAMDB.RDB - this is your main database file where the settings are stored. This file is NOT generally usable on a different machine. "

You may need to re-configure ZoneAlarm after that.

If you're still unable to delete that file, boot into Recovery Console and delete that file.
0
 
LVL 34

Expert Comment

by:sramesh2k
ID: 12153759
314058 - Description of the Windows XP Recovery Console:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314058
0
 

Author Comment

by:StuartOrd
ID: 12156150
Thanks! It's a Zone Alarm file. I'd been led to believe it is a Ghost keylogger file, but it's a legitimate ZA file. Closing ZA allowed me to delete it. So I'm on the track of why it causes my PC to crash now. At least it's not malicious.
0
 
LVL 34

Expert Comment

by:sramesh2k
ID: 12157496
You're welcome Stuart.
0

Featured Post

Want to be a Web Developer? Get Certified Today!

Enroll in the Certified Web Development Professional course package to learn HTML, Javascript, and PHP. Build a solid foundation to work toward your dream job!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disclosure: Use this tutorial only when no other options helps to get Windows XP running without any problems and you don't want to format the drive. The back up of the data is the responsible of the user, however there is a description of how t…
cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
Suggested Courses
Course of the Month13 days, 2 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question