Solved

Video problems in PowerPoint

Posted on 2004-09-26
8
372 Views
Last Modified: 2012-06-27
I have a problem running mpeg and avi clips in PowerPoint on my new computer (XP, Office 2000) - they show only as a white square when playing. They run fine in Windows Media Player and if I convert them to wmv they run fine in POwerpoint. I think (but not 100% sure) the problem started after installing Nero CD/DVD software (including player) - I've tried removing all Nero components (no help) and setting Nero to not be the default player for any kind of video (no help). I do not have Real player installed, and Quicktime is set to only play Mac stuff. I know PowerPoint uses MCI to play videos - has Nero changed this in some way. I've had a look at the MCI extensions in the registry but haven't really got a clue what I'm looking at or how to fix it. Not sure if it's relevant but I have no idea which Direct X i have. HELP!
0
Comment
Question by:sueormonde
  • 5
  • 3
8 Comments
 
LVL 44

Assisted Solution

by:bruintje
bruintje earned 500 total points
Comment Utility
general video troubleshooting in PPT
http://support.microsoft.com/default.aspx?scid=%2Fsupport%2Fpowerpoint%2Fppt2000%2Fmmedia%2Finfo.asp
http://www.rdpslides.com/pptfaq/FAQ00099.htm
http://support.microsoft.com/default.aspx?scid=kb;en-us;q240923

what probably happened is that the installation of the other software changed the mci pointers the 2 first links above will give settings you can try

HTHAB
0
 

Author Comment

by:sueormonde
Comment Utility
Thanks for that but I'd kind of guessed the MCI settings had been changed and in fact have already visited the links you provided. Any other advice?
0
 
LVL 44

Accepted Solution

by:
bruintje earned 500 total points
Comment Utility
a shortcut would be

close all programs
reboot
now in programs | control panel | add/remove programs remove nero
now in programs | control panel | add/remove programs remove Powerpoint
reboot
install Nero
reboot
install powerpoint
reboot

try again

this is a shortcut, we could try and go through every setting for the MCI
Mediaplayer is working with the files so it's a small thing somewhere if the above doesn't help then we need to go through the small things with this one in mind
http://www.soniacoleman.com/Tutorials/PowerPoint/multimedia.htm
0
 

Author Comment

by:sueormonde
Comment Utility
No - still have the problem (and spent 2 hours sorting the mess the process made of my Outlook settings.........)
What should I try now?
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 44

Assisted Solution

by:bruintje
bruintje earned 500 total points
Comment Utility
ok, this could be another problem then the codec or mci settings since they're playing in mediaplayer

does this file play it's avi and all on another pc?
it could be a long path which can be only 130 characters long for an inserted file in ppt, if you copy the file to a local temp dir and insert it into ppt to see if this is the problem?
0
 
LVL 44

Expert Comment

by:bruintje
Comment Utility
thanks for the grade but what was the problem?
0
 

Author Comment

by:sueormonde
Comment Utility
Not sure!
I tried so many things and then suddenly it worked. It may have something to do with windows media player 10 - I had upgraded to version 10 as one of the first things I tried when the problem arose - it didn't work at that time but what bothered me was that I downloaded from the microsoft website what they said was version 10 but when I installed it it said it was version 9................the suggestion was made on this site to try installing version 10 so I donwloaded it again and installed it again - only this time it said it was installing version 10 - since then things seem to be working................
0
 
LVL 44

Expert Comment

by:bruintje
Comment Utility
:) that's the most important
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Deploying a Microsoft Access application in a Citrix environment is not difficult but takes a few steps. However, Citrix system people are often of little help, as they typically know next to nothing about Access. The script provided here will take …
PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now