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Horde Webmail does not allow me to edit my identity

Posted on 2004-09-26
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Last Modified: 2013-12-16
Hi,

I'm renting a Windows 2003 server that uses Horde as a Webmail system. From what I've seen in this site, Horde uses Linux to work (please correct me if I'm wrong, I'm only judging from another users comments).

So I have this problem with Horde. It works fine but it does not allow me to edit my identities as a Webmail user. So, for example, if I have infolord@domain.com as an address, it won't let me add a name to that address or a signature. So when I send out emails, people can only see my address, not my name in the FROM field.

Normally, I should be able to Options > Personal Information > Edit your identities, but when I do that, a blank page loads. I've done this a million times and thought well, maybe it's my firewall for some reason. It made no sense to me, but when I stopped my firewall (ZoneAlarm), one of three things happens (in order of most common to less common)

1. A page loads where all the top icons (Inbox, Compose, Options, etc) are there, but there's no other content in the page.
2. A page loads which is a form for editing my identity, but it does not load it's in entirety and before it can finish loading, the page refreshes eternally after 1 second, not giving me the time to put down my information. I've tried hitting the Stop button on IE, but the form is incomplete and there's no submit button so even if I fill in the form, it won't go anywhere.
3. A blank page loads.

I'm using IE 6.0.2900.2180 on WinXP SP2.

Thank you for your efforts in advance.
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Question by:infolord
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jlevie earned 500 total points
ID: 12155264
Seems to me there's two possibilities here. Either IMP is broken when running on a Windows server or IE isn't displaying the pages properly. You can narrow the search space by installing Mozilla or FireFox on your XP system and see if it behaves in a similar fashion. If it does the fault would lie with the IMP configuration on the server or with the code.
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Author Comment

by:infolord
ID: 12156042
I installed FireFox, everything works fine. I guess it's an IE config problem.

Thanks!
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Expert Comment

by:jlevie
ID: 12156196
That's not an unusual thing to see happen with IE. It's been my experience that IE isn't know for its adherance to the HTML standards and can have problems when not talking to a m$ server and/or m$ web applications.
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