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Internet Explorer does not open
I try to open Internet Explorer by clicking its' icon on the task bar, it opens for a fraction of a second and then shuts down, followed by this message:
YOU ARE DOWNLOADING THE FILE:
H.PHP FROM T.SWAPX.CC
WOULD YOU LIKE TO OPEN THE FILE OR SAVE IT TO YOUR COMPUTER?
OPEN --SAVE--CANCEL-- MORE INFO.
I used the SAVE option above which saved an html file on my pc but even after saving whatever file it wants to save, IE repeats the same process of shutting down. When I used the MORE INFO option what happens is, IE repeatedly opens and shuts down. My only option then to close thiw process is to use task manager.
I also went into internet options and noticed an unrecognized website listed as my default webpage. I deleted it and set it to blank page. Upon opening IE again....the process described above begins.
No webpages appear even if I use Windows explorer as a browser. What I've also noticed is my search capability is gone on my pc, in other words, once I open the search window...the fields where you enter information to search for are gone, that area is blank although, I dont know if these issues are related.
I used XP.
Keep in mind...I do not have any access to the internet because but I can ping a website, so my internet connection is established.
Any ideas..??
Try with Spybot-S&D in order to remove spyware or virus:
http://www.safer-networking.org/en/mirrors/index.html
rsdn
http://www.safer-networking.org/en/mirrors/index.html
rsdn
in addition to ad-aware and Spybot-S&D download HijackThis v1.98.2 from here (http://tools.radiosplace.com/HijackThis.exe), run it and save the log file:
Then Post the log at this site >> http://www.hijackthis.de/index.php?langselect=english . fix everything it wants you to.
Then Post the log at this site >> http://www.hijackthis.de/index.php?langselect=english . fix everything it wants you to.
ASKER
I have Spybot, it finds 9 objects but I'm still unable to open IE without it shutting down immediately.
I would download adaware if only my IE remained opened, and I did run McAfee but it did not find anything.
In fact, if I'm fast enough with the mouse, I can click on the stop button in IE before it shuts down, BUT, once I type a website into IE address bar, the same reoccurs.
The target settings are normal.
I would download adaware if only my IE remained opened, and I did run McAfee but it did not find anything.
In fact, if I'm fast enough with the mouse, I can click on the stop button in IE before it shuts down, BUT, once I type a website into IE address bar, the same reoccurs.
The target settings are normal.
use get right browser to download ad-aware
Try using HiJackThis.exe and send us your log file.
http://www.spychecker.com/program/hijackthis.html
http://www.spychecker.com/program/hijackthis.html
ASKER
I used adaware and hijackthis.exe. Adaware found a few things and so did hijackthis but I still get the same message showing up.
ASKER
From another computer, I went on the internet and downloaded adware and hijackthis then burned it to cd.
paste your hijack this log here for an analysis:
http://www.hijackthis.de/index.php?langselect=english
or post it so here for review
http://www.hijackthis.de/index.php?langselect=english
or post it so here for review
ASKER
I went to the hijack site and posted the log file then proceeded to fix the items it said were suspicious, needless to say, IE still shut down with the message:
YOU ARE DOWNLOADING THE FILE:
H.PHP FROM T.SWAPX.CC
...appearing.
YOU ARE DOWNLOADING THE FILE:
H.PHP FROM T.SWAPX.CC
...appearing.
It is probably best to boot up in safe mode, run SpyBot, Ad-aware (make sure they are both updated).
Once this is done, run Spybot again and analyze the log. You should also view your startup items through
Spybot (advanced mode). Uncheck anything you don't need at startup.
If these steps are not done in safe mode, then any dll's or exe's set to run at startup will in fact run again
and hijack your browser every time you boot up normally.
Once this is done, run Spybot again and analyze the log. You should also view your startup items through
Spybot (advanced mode). Uncheck anything you don't need at startup.
If these steps are not done in safe mode, then any dll's or exe's set to run at startup will in fact run again
and hijack your browser every time you boot up normally.
Did you try upgrading Internet Explorer? Or install SP2 for XP or smth... Reinstalling/Upgrading does help sometimes.
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Another option is SpySweeper. I use it for my computer and I never have any problems. Also, as others said, try uninstalling Internet Explorer and re-installing it.
You can just open the my documents folder and the use that for an expoler
In the Target field, it should read something like this:
"C:\Program Files\Internet Explorer\iexplore.exe"
It may have a bunch of stuff after the .exe part on your PC.
Or try browsing to the C:\Program Files\Internet Explorer\ and double-click on Iexplore.exe to see what happens.
Probably spyware, adware or virus.
Do you have AdAware or a Anti-Virus program?
You can download AdAware from http://www.lavasoftusa.com/software/adaware/
Make sure you udate the reference file before running the scan, to make sure you have the current updates.
Then run a virus check with your antivirus software if you have any.