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Win2k, artnet usb modem always offline after certain period of time

Posted on 2004-09-26
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Last Modified: 2010-04-26
Mainboard: BE6
Modem: ArtNet USB 56k
OS: Win2K

I used the modem for fax, any idea why the modem status will be offline after certain time ?

FYI, the modem is connected to a 4 port usb hub which also connect a printer.
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Question by:bobocaca
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Accepted Solution

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Raidenennis earned 75 total points
ID: 12158893
If the modem is self powered, it is probably going into sleep mode after a period of inactivity, it does this based on being used with a laptop. Most modems also have a power supply which you can connect  .  This would sort your problem
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Expert Comment

by:Cyber-Dude
ID: 12159044
Right click 'My Computer' => choose 'manage' => choose the 'Device Manager' section => choose 'Modems' and expand it => Right-click the modem and choose 'Properties' => go to 'Resources' and verify that the 'Wake On' power settings is not checked.

Cyber
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Author Comment

by:bobocaca
ID: 12165599
Thank for your reply.

The modem do not have any extra power supply and 'Wake On' power settings is not checked.
Is there any program or setting to prevent it from going into sleep mode ?
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Assisted Solution

by:Cyber-Dude
Cyber-Dude earned 175 total points
ID: 12166622
Yah....

In two manners;

The BIOS:
1. Entering the BIOS and change the 'Power' settings...
2. Also, I would suggest to change any PnP settings to be controlled via the OS and not the BIOS (it may be slower but more reliable).

From the OS:
Just disable power settings via the following:
Right-Click 'Desktop' and choose 'Properties' => choose 'Screen Saver' => click 'Power' and choose 'Power Scheme' as 'Never'.

Cyber
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Author Comment

by:bobocaca
ID: 12196608
It will still go offline.
Anyway I manage to get a internal modem for fax purpose.
Thankz for helping.
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