Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 241
  • Last Modified:

When run report, system require username, password.

Hi Expert!
I need get report from my website, that report is designed by crystal report. When I get report from my PC with IE 6.0, sp1. It's not have problem. But I get report from my Mac Os with IE 5.1. That report require user name, password to connect to my web server.
Crystal report have support this feature with Mac os?
Have you get same problem, pls share me your solve.
Tks alot!
0
pn97yenninh
Asked:
pn97yenninh
1 Solution
 
frodomanCommented:
How are you calling this report?  If you're using Crystal Enterprise / e-portfolio then I've had persistent problems with any version of IE lower than 5.5 (the Mac Safari browser isn't consisten either).  Try upgrading the browser to 5.5 or 6.0 and see if that resolves the issue.

frodoman
0
 
pek99Commented:
Is it a problem of functionality, or authentification ? (Does it work when you supply the login/pwd ?)

Autentification problem:
Authentification may involve two levels: WWW Server and Crytal Enterprise, which one is required ?

1. WWW: Look for cookies and WWW Server Settings for  both clients (maybe one is trusted, the other not.)

2. Crystal Enterprise should offer the very same behavior for both, but who knows.

Functionality:
When it doesn't work at all, do you use Active X Reportviewer component, or HTML ? (Enterprise settings)
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

 
pn97yenninhAuthor Commented:
Thank alot, I tried with IE 6.0. It's ran very good.
0
 
frodomanCommented:
Glad it worked for you.  We had to upgrade lots of folks at my company for the same reason...

frodoman
0
 
frodomanCommented:
Asker indicated (10/05 10:12AM) that my original suggestion solved his problem.
0
 
pek99Commented:
No objections. Simplest solution - the best solution. Take frodoman's comment as the answer.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now