Solved

xchange Server Error - The server was unable to allocate from the system paged pool because the pool was empty

Posted on 2004-09-27
6
610 Views
Last Modified: 2008-02-07
Hi,

We have exchange 2000 and everyweek or so the server crashes with error event id 2019. The server was unable to allocate from the system non paged pool because the pool was empty, i've had a quick look at this and basically found lots of different answers/problems.

the 2000 server has sp4 installed aswell as these updates kb823182+823559+824105+825119+826232+828035+828741+828749+833266+835732+837001+839843+839645+840315+841872+841873+842526

Just wanted too know if anyone has had a simular problem, symantec seem to get mentioned alot in this but the server has mcafee netshield installed

please help, thx


0
Comment
Question by:jrinns
  • 4
6 Comments
 
LVL 15

Accepted Solution

by:
Yan_west earned 500 total points
ID: 12162305
Got this error on one of my DCs with Windows 2000 SP4. The problem turned out to be a memory leak in the TDI driver from McAfee VirusScan Enterprise 8.0.0.i. A memory leak occurred in non-paged pool memory when accessing files via the network redirector. The TDI driver did not released memory that had been allocated for identifying Source IP information. Seethe link to “Network Associates Support Solution ID: KB38267” for details on fixing this issue.

https://knowledgemap.nai.com/phpclient/viewKDoc.aspx?externalID=KB_KB38267&sessionID=Anonymous|915461425&sliceID=&docID=KC.KB_KB38267&url=kb/kb_kb38267.xml&dialogID=8155293&docType=DOC_KnowledgeBase&iterationID=1&docName=Solution%20ID%20KB38267%20-%20Patch%201%20for%20McAfee%20VirusScan%20Enterprise%208.0i
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 12162313
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 12162322
Everything related to this issue is usually pointing to a memory leak of some kind.. Check if there is any updates/Service packs on any third party application that would be running on your server.. Mcafee would be a good start :)
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 

Author Comment

by:jrinns
ID: 12163258
Will have to contact them regarding netshield and the first solution, the second solution just appears to have affected NT so maybe rule that one out?
just had a quick peek and it looks as though netshield is past its sell by date so may have to install another A/V for the client
0
 
LVL 15

Expert Comment

by:Yan_west
ID: 12163289
If it'S that old, it definitly should be upgraded to newer technology..
0
 
LVL 1

Expert Comment

by:fscked
ID: 12163348
See Q130926 - Using Performance Monitor to Identify a Pool Leak

http://support.microsoft.com/default.aspx?scid=kb;en-us;q130926
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Join & Write a Comment

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now