Tom Knowlton
asked on
SMTP not working
We are using Windows 2000 Server, Exchange Server w/Outllook client.
Our SMTP server appears to be down.
What are some things we can do to find out where the e-mail send-out process is breaking down?
We know that if we send an e-mail using CDONTS for example...the e-mail never arrives at the destination. Yet, SMTP logs are being genrated which makes us thing SOME THINGS are working but some other things are not. How to troubleshoot?
Thanks,
Tom
PS: Use small words...I am NOT the network admin (he is out of town) so this is not the area I spend a lot of time in.
Our SMTP server appears to be down.
What are some things we can do to find out where the e-mail send-out process is breaking down?
We know that if we send an e-mail using CDONTS for example...the e-mail never arrives at the destination. Yet, SMTP logs are being genrated which makes us thing SOME THINGS are working but some other things are not. How to troubleshoot?
Thanks,
Tom
PS: Use small words...I am NOT the network admin (he is out of town) so this is not the area I spend a lot of time in.
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These are good troubleshooting steps!
Tom