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Tom KnowltonFlag for United States of America

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SMTP not working

We are using Windows 2000 Server, Exchange Server w/Outllook client.

Our SMTP server appears to be down.

What are some things we can do to find out where the e-mail send-out process is breaking down?

We know that if we send an e-mail using CDONTS for example...the e-mail never arrives at the destination.  Yet, SMTP logs are being genrated which makes us thing SOME THINGS are working but some other things are not.  How to troubleshoot?

Thanks,

Tom

PS:  Use small words...I am NOT the network admin (he is out of town) so this is not the area I spend a lot of time in.
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ChrisWillis

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The issue got resolved in the interim.....I got the notification of your reply a day late...thanks to the problems we were having with Exchange.

These are good troubleshooting steps!

Tom