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RWMacfarlane

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www.makemsearch.com

This is personal.  I have been fighting the adware software that has infected my machine.  It have reach a new level where it has installed itself on my tool bars.  When IE initially starts up the url listed is www.makemsearch.com.  Any idea how to remove this and prevent future infections?

Thanks,

Mac

PS - I gave this a high point level as I have no clue were to start.
ASKER CERTIFIED SOLUTION
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Luc Franken
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Remember to run the spyware removal tools in safemode and turn off ur system restore before cleaning ur system if u are running WinXP\ME !!

And Use ToolbarCop to remove the unwanted Toolband, Toolbar Icons and BHO:
http://www.mvps.org/sramesh2k/toolbarcop.htm
( site credit goes to Ramesh >> https://www.experts-exchange.com/M_926622.html :)

Also Download HijackThis v1.98.2 from here, run it and Save the LOG file:
http://tools.radiosplace.com/HijackThis.exe

Then Post it at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix everything which it labels as Nasty :)
To Fix, check the lines and click on Fix Checked !!

CAUTION: Before fixing the entries in hijackthis, make sure that they are really Nasty and can be deleted, better u first research for it on Google and then when u will confirm that they shud be deleted, Fix them. And whenever u run Hijackthis, run it from a New folder on ur desktop, so that in case of any problem, u can take advantages of its created backups of fixed items. And in case if u still face problems in dealing with it, just analyse ur log at the above site, and then scroll down where u will see a Save Analyse button, hit it and it will save ur Log Analysation, then copy the link of that page and paste it here, and we will check it for u :)
Avatar of Grinler-
Grinler-

I would advise you post your hijackthis log here for review rather than letting the script do it for you.  Unless you know what you are doing, fixing an item can cause problems.
Please do NOT post your hijack log files.
They only gum up the search engines.

Only use them at this location
http://www.hijackthis.de/index.php?langselect=english

If you want to share the results with us that is fine.

The spyware tools mentioned are capable of removing even the latest cruel versions of spyware available but let us know if you run into difficulties.
I disagree with using the automatic log analyzer.  It has in the past advised on removing valid items and ignored harmful items.  If you want reliable help with a log, it should be done manually.
Grinler-

Although looking at a log myself is better then running it through a log analizer, you might want to read this:
https://www.experts-exchange.com/questions/21129167/HijackThis-a-discussion.html

So, then you might understand the reason to point to automatic processing before manual handling.

Thanks,

LucF
Ahh ok.  Never knew that was a rule.  Dont necessarily agree...but i dont run the place :)
Although it isn't a rule, it's more like a guideline because of the many people around Experts Exchange cluttering the database with Hijackthis logfiles.
The agreement became only to ask for a HJT logfile if everything else fails. (Like it should be IMO)

Thanks again,

LucF
Avatar of RWMacfarlane

ASKER

LucF,

I have a question.  I checked the tips section as you suggested and found that one of tips, disable the auto down load, seems to have solved the problem.  Who do I give the point?  You are the person who gave the tips I used?

Cheers,

Mac

I would point a reference to -->
https://www.experts-exchange.com/questions/20975384/Standard-response-material-re-Spyware-Adware-BHOs-and-other-Malware.html

which is the link to "standard response material re Spyware, Adware, BHOs, and other Malware"
and suggest (as you have) that disabling Auto-Download fixed your browser issues.

You can then leave the question open and the points un-assigned for an administrator to decide or else divide the points among those technicans that helped you based on your own assessment of their helpfulness.
>> Who do I give the point?
to LucF..... he gave the link which helped u to solve ur problem..... so he deserves the credit here :)
Glad to help :)

LucF