Solved

Error message in Outlook XP when downloading http mail

Posted on 2004-09-27
4
474 Views
Last Modified: 2012-08-13
When I try to download my Hotmail from Outlook, I get an error message "mapi was unable to load information msncon.dll ".

Reinstalling outlook has not resolved it.

What might have caused this and more importantly how do I fix it?

Any help will be much appreciated.

0
Comment
Question by:gor_c
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 49

Assisted Solution

by:sunray_2003
sunray_2003 earned 60 total points
ID: 12163796
try to setup hotmail account in outlook express and check if it would work fine there. This is just to check that your hotmail account has no issues.

You may want to recreate your outlook profile by removing it in control panel ---> show profiles and create a new one to see if that would help
Try to backup all outlook data before doing that
recreate the hotmail account and see if the issue occurs again
0
 
LVL 3

Accepted Solution

by:
MikeMiller earned 65 total points
ID: 12163932
I would go to officeupdate.microsoft.com and download any service packs and/or updates that are availble. That may fix the problem.

If it does not, you have to create a new profile and copy your settings over and delete the old one.

Mike
0
 
LVL 1

Author Comment

by:gor_c
ID: 12164058
Thanks. I'll try those suggestions and get back to you.
0
 
LVL 1

Author Comment

by:gor_c
ID: 12210810
Still couldn't get it working, so I'll leave it for now.
Splitting points anyway.
Thanks for trying guys.
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question