Solved

Backup Exec will not complete a Cancel Pending job.

Posted on 2004-09-27
6
22,891 Views
Last Modified: 2013-12-01
I have Backup Exec 9.1 running on a Windows 2003 Server. I have a job stuck in the Cancel Pending state. How can I get this job to complete canceling? The nighly jobs will not que up until this one completes! Thanks.
0
Comment
Question by:endpointnet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 30

Expert Comment

by:Duncan Meyers
ID: 12167175
Try stopping and restarting the BAckup EXec services. You *may* find that the Job Engine won't stop and goes off into limbo (the service state goes to "Stopping" and doesn't change.) - if this happens, you need to reboot the server - no way around it I'm afraid.

Hope this helps.
0
 
LVL 15

Accepted Solution

by:
Cyber-Dude earned 500 total points
ID: 12167594
Yah, it happens: Please submit 'Process Explorer' and stop the devices manully.

There you go:
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

Download that utility and runit. You will notice 'Veritas Software Corporation' made processes (under 'Company Name' column). just 'Kill' them and restart the services via service manager...

That easy...

Cyber
0
 
LVL 15

Expert Comment

by:Cyber-Dude
ID: 12167614
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:endpointnet
ID: 12176216
Thanks. That was a simple, perfect solution. The Process Explorer stopped the services, I restarted manually and the stuck job was complete and the next day's job is set to run. Thank you.
0
 

Expert Comment

by:kinnea01
ID: 13284970
I had a similar problem with the Backup Exec services hanging and managed to restart them without a reboot.
I stopped the following processes in 'Task Manager' - 'Processes':

beserver.exe
benetns.exe
bengine.exe

Then I stopped all the remaining Backup Exec services that were still running using 'Computer Management- - Services'

I then restarted all the Backup Exec services using 'Computer Management'

Everything was then back to normal.
0
 

Expert Comment

by:TIC_Telecom
ID: 22150051
kinnea01's solution worked quickly for me.

Thanks!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question