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Quicktime .Mov file won't play through IE browser, off my ISP webspace? I get a Broken Q yet quicktime does trailers just fine.

Posted on 2004-09-27
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Last Modified: 2009-07-29
Quicktime .Mov file won't play through IE browser, off my ISP webspace? I get a Broken Q yet quicktime does trailers just fine. I can play the file if its on my computer and I click on it. When I upload it to my webspace and try to play it by going to my webspace and clicking on the mov file. I get a broken Q?

Note: I have just downloaded the most recent version of Quicktime and purchased Quicktime Pro.
The file plays before I upload it.. just fine. Also Quicktime will play any trailer found on the web with out a problem.

Its like something happens to my file when it uploads or downloads. off the webspace. Quicken no longer understands the file and kicks in and plays it?
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Question by:TomStarich
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7 Comments
 
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Author Comment

by:TomStarich
ID: 12176367
Perhaps someone would like to try for themselves to open the Quicktime  .mov files

http://webpages.charter.net/tstarich

should take you right there an yoiu can open a folder and try to play a *.mov file for yourself.

Thomas Starich
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LVL 16

Expert Comment

by:Sohel Rana
ID: 12215293
Hi:

The following article or news will give you some idea why the .mov doesn't play in IE :

http://news.com.com/2100-1023-271653.html?legacy=cnet&tag=mn_hd

I think to solve the problem you need to install plugins.

rsdn

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Expert Comment

by:Sohel Rana
ID: 12215308
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LVL 16

Expert Comment

by:Sohel Rana
ID: 12215320
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LVL 1

Author Comment

by:TomStarich
ID: 12217020
Dear rsdn,

Thank you for comming to the rescue!
No one was leading up the charge on this .mov question. I had to call Ipswitch to get some help and the following were the results of my contact.

* We checked that quicktime was associated with .mov files
* We tried uploading a smaller file to the webpage.

The smaller file played and we considered the problem solved. It appears that Charter Cable has limits on the space available for customers. They allow 10 meg. If you exceed that your file may be cut of otherwise dammaged.

We are off and running now and the problem is solved.

Thank you for your interest in the problem

Thomas Starich
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LVL 16

Expert Comment

by:Sohel Rana
ID: 12217150
No Problem Thomas. Please ask the community support to close this question.

rsdn
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Accepted Solution

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Lunchy earned 0 total points
ID: 12221843
Closed, 400 points refunded.
Lunchy
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