Solved

Microsoft 2003 error 1605 - Cannot run the add-in & incoming emails disappearing

Posted on 2004-09-27
4
1,007 Views
Last Modified: 2009-10-26
When I start up Outlook 2003, I get the following error messages:
MOO cannot run the add-in
MOO cannot install the necessary files due to Windows Installer error 1605
Action is only validfor products that are currently installed.
I did reinstall MO 2003 with no luck in solving problem.

Additionally, all of a sudden my incoming emails go into my inbox then disappear one by one. They are not going into any of the folders I set up (with Rules).  Everything was working fine until a week again then these events started happening.

Thanks for you help,
Barbara
0
Comment
Question by:bgathany
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 44

Accepted Solution

by:
bruintje earned 250 total points
ID: 12167546
you could try to
-close outlook
-go to Control panel
-mail applet
-create a new profile
0
 
LVL 49

Assisted Solution

by:sunray_2003
sunray_2003 earned 250 total points
ID: 12167979
Try running this cleanup utility to see if that would help the installation of MOO.

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

May be something screwed up in your rules. Try to delete the rules and check if the emails come perfectly to your inbox. If it doesnot , check to see if you can track down were exactly they are going to. If deleting the rules  solve the issue , create the rules again to check if that helps.

SR
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question