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database creation failed with business copntact manager

Posted on 2004-09-28
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Last Modified: 2013-12-03
I have installed outlook 2003 and business contact manger

however when i run outlook it says do i want to run business contact manager with current profile

i click yes

and then it says database creation has failed

i have tried everything and cannot solve this please help!!!!!!
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Question by:jineti
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sunray_2003 earned 2000 total points
ID: 12168006
Check how many profiles you have got going to control panel --> mail ---> show profiles.
If you have 2 profiles and NOT using one of them , remove it.
Check with the default profile if business contact manager would work ..

You might have to reinstall business contact manager to see if that would also assist here

Have you ever been able to make business contact manager work or this started suddenly ?
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by:sunray_2003
ID: 12168034
You may also want to check these

Description of the Business Contact Manager for Outlook 2003 Security Update: June 8, 2004
http://support.microsoft.com/default.aspx?kbid=842496

Overview of the Business Contact Manager for Outlook 2003 update: Windows Small Business Server 2003
http://support.microsoft.com/default.aspx?kbid=831747


SR
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by:jineti
ID: 12168052

I have only one profile and BCM doesnt work with it

i have also deleeted and reinstalled bcm and its never worked so far
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Author Comment

by:jineti
ID: 12168063

i have already done the above but no success this problem is so annoying!!!!!!!!
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by:sunray_2003
ID: 12168092
I see many issues with business contact manager mainly with ol 2003. Possible reason why I cannot find more help is because it could be relatively new.
Now one of the questions here i see that reinstallation of office 2003 might help. It may or may not in your case but you can give it a shot.

Well , since BCM never worked for you , reinstallation necessarily will not help  but might be worth a shot.
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Author Comment

by:jineti
ID: 12168115

I've actually tried this and no joy!!!!!!!!!

i cant even add BCM as a datasourse

keeps saying failed database creation

service entry: user cancelled
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LVL 49

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by:sunray_2003
ID: 12168136
Not sure how far this can help. Business contact manager is a kind of add-in and I would think you are not able to install an add-in

OL2002: Error Message: <Path> is Not a Valid Office Add-in
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q235/0/09.ASP&NoWebContent=1

Have you also gone to http://officeupdate.microsoft.com and got the latest updates for office 2003 esp outlook 2003 and then checked working on BCM ?

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