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registry correction caused lsass.exe errror and now I cant fix it

Posted on 2004-09-28
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History--I had my XP pro system crash and give me an error saying the config/system file was missing or corrupt. I as able to launch the recovery console from  XP CD, found instructions on KNowledgebase on copying from /repair the system, sam, software, default and security files.  With newborn on my lap I somehow missed the critical bit of not doing that with OEM installed XP (which I had).  I now can boot further than I did, but get the error lsass.exe system error-when trying to update a password, this return status indicates that the value provided as the correct password is not true (something very similar to this).     I reboot several times to the same thing, pop chntpsswd floppy into the floppy drive, reboot and first I blank the password.  This didnt change anything and I still got the error.  I then go back and reboot, and disable the 'enforcement' (set to skip) of the admin password.  Nothing.  No change.  I am not totally saavy with all of this, just know a few things I have been taught along the way.  I would rather not have to use the nasty recovery cds that came with this system...but I NEED the 'since I last backed up' information on this computer.  Thank you in advance!
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Question by:agileflower
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SheharyaarSaahil earned 2000 total points
ID: 12168134
Hello agileflower =)

u have to use those Recovery Cds in order to get ur system up again,,,,, OEM systems are not easy to handle in these situations =\

but if u want ur data, the most safe and easy way is to take out ur hard drive, hook it in a desktop system, using a special adapter, as a slave drive and then copy ur data to the primary drive of the desktop system !!

Once u will finish backing up ur data, u can hook back ur drive in the laptop, and then can use the Recovery CDs to restore the factory settings, when u will done, copy ur data back to ur laptop, that's all i can think here :)

How To Connect a Laptop Hard Drive to a Desktop PC:
http://techrepublic.com.com/5100-6255-5160538.html

!! GOOD LUCK !!
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by:agileflower
ID: 12203349
I am in a teensy weensy Swedish town and couldn't find the things I needed to slave the drive...but, what I ended up doing so I could save that data was do a paralell installation of WinXP and take what hadn't been backed up and backed it up onto my mass storage device.  THen I wiped the drive and used those awful CDs.  I need to get a retail version of XP so I don't have to deal with that again.  Do you  know why it is that an OEM install prevented me from trying to fix it the way I did? (ie, why it was recommended against ?)
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by:SheharyaarSaahil
ID: 12203397
well u cannot use OEM CDs as normal cds, coz OEM cds doesn't contain the contents like a normal cd, it just contsins a OS installtion image,,,, which it copies back to hard drive when u use it to restore the factory settings !!

it doesn't contain the i386 folder and setup files like normal cds,,,,, so we cannot use them to replace system files and run xp setup...... we can only use them for restroing an already burned OS Image on them and that's all !!  :)

that's why i prefer my own bought parts and installation disks, coz i dont like those OEM thingies :-/
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