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totalpc

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Toshiba Infinity 7201 intouch module trouble

Upgraded machine with new motherboard combo. Left windows me and reinstalled to find new hardware. Now the Toshiba intouch module is not working (was working with win me and original hardware). USB ports on new hardware are working, printer, scanner, mouse...

I have been told by toshiba support sorry we wont help you because win me is not the original OS... The module is usb connected and I end up with a blue screen when I have the software installed to use it. There are two files Toshiba has to operate the unit (found in the intouch subdirectory), when these are loaded to use the module a blue screen appears.  I have found usb support drivers only for win95b. Any ideas?
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dann47

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Good question. Should I try the update with the unit attached and with the driver that is giving me trouble?
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Yes then when the software searches for updates, it will pick it up (hopefully)
Good luck
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ASKER

Did the windows update and have the same trouble...  I am now taking the unit (usb connected) and trying it on a different pc with XP pro installed. I will post the results.
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ASKER

The Intouch module unit works in 98 but not XP pro. Now to try for windows me version...
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so far the unit will not work in xp the way is does in 98... I am moving on.