Solved

Cisco VPN Client

Posted on 2004-09-28
3
819 Views
Last Modified: 2013-11-16
Hi All,

Here is the scenario...I have a remote user that is trying to access the network through our Cisco VPN Client.  He get's that nice error - "Remote Peer no Longer Responding - Reason 412"  It was working the previous day.  I then come to find out that he left his VPN Connection on during the night and when he woke up it was disconnected.  After his connection timed out, is there something with the VPN concentrator that I have to reset?  He is at a hotel and his Internet connection is good.

This is urgent because of the fact that the user is a top exec in the company...


Thanks in advance.

0
Comment
Question by:eries
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 1

Expert Comment

by:DeviceMangler
ID: 12173201
If his connection on the VPN had timed out, he should have gotten "Reason 430 - Configured Maximum Connection Time Exceeded".

"Reason 412" means he can't establish a VPN connection to the VPN server?  Can he ping the VPN server?  If not, he needs to troubleshoot his connection.  If he can, and he's still getting "Reason 412", most likely whichever ports VPN Client needs to connect are being blocked.  (If the latter is the case, he might have the hotel's firewall turned on.)
0
 
LVL 1

Accepted Solution

by:
DeviceMangler earned 500 total points
ID: 12173834
Sorry, I was rushed earlier.  I meant to type...

"Reason 412 means he can't establish a VPN connection to the VPN server."

...WITHOUT the question mark.  From my experience, when the user gets this error, they're simply not establishing a connection to the VPN server.  Just follow the troubleshooting steps I gave.
0
 

Author Comment

by:eries
ID: 12174372
Thanks.  I'll give it a shot when i hear back from the user.  
0

Featured Post

Secure Your WordPress Site: 5 Essential Approaches

WordPress is the web's most popular CMS, but its dominance also makes it a target for attackers. Our eBook will show you how to:

Prevent costly exploits of core and plugin vulnerabilities
Repel automated attacks
Lock down your dashboard, secure your code, and protect your users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question