P-BK G4 BLUE SCREEN? CAN I STILL GET BACK FILES?? URGENT!
Posted on 2004-09-28
Question involving Powerbook G4
-I am a film maker from Il. I use my mac to film and I need to use it in 6 hours but it is stuck in bluescreen. I am aware that you can zero all data and "start-over" (if that works..) but first I need to somehow get several files from my desktop (there is no back-up because the files were created this morning).
-To further explain the problem, I was checking my e-mail earlier and I shut down the computer. An hour later, I re-started the computer and after the chime, grey apple, and spinning wheel, it left me with a blank blue screen. I am able to move my arrow curser around and that is all. I can start-up again but I get the same thing.
(I have been able to insert and run the hardware disc (which checks out okay) and the install disc(can't get into "help" as apple recommended) - but for the last 1/2 hour the install disc has been stuck inside)
I was wondering if it would be possible for either me to correct this problem myself - or atleast save some of the information on my computer (can I save it to someone elses?? and how would I do this??)before I zero all data. Would I be able to send it somewhere where someone could save my info to disc?? Or do you think it is gone for good.
Also - if I do get the info back (or realize that it's impossible) will it ruin my computer if I insert the install disc and zero all data?? Apple support lacks "support".
I appreciate any answer you can give me. Thanks!