backdoor.haxdoor

norton identified backdoor.haxdoor and was unable to fix it. It is linked to windows/system32/debugg.dll. How do I get rid of this virus?
jmlemkeAsked:
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SheharyaarSaahilConnect With a Mentor Commented:
Hello jmlemke =)

Turn off ur System Restore if its WinME\XP !!

then boot ur system in Safemode and delete that windows/system32/debugg.dll file mnaully !!
then run Norton av scan to check if it still picks it ip or not ??
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SheharyaarSaahilCommented:
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greyknight17Commented:
I would disable system restore and SheharyaarSaahil said.  Try running an online virus scan.  It's been known that Norton and other virus scanners you have installed sometimes won't catch them.  The online virus scan are more up-to-date.  Run an online virus scan at [url=http://housecall.trendmicro.com]TrendMicro[/url] or [url=http://www.ravantivirus.com/scan]RAV Antivirus[/url].  Select the Autoclean option if you use TrendMicro.
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