StartDocPrinter call error on Windows 2003 server
Posted on 2004-09-28
I am currently using a Windows 2003 Server to serve three print devices for a number of Windows XP machines. We have two HP printers and one HP plotter that are connected to the server via IP address. Until last Friday (9/24), we had no problems with users printing from these devices.
Suddenly, no one is able to print from any of the devices. Any job that is sent will eventually time out and show an "error-printing" status in the printer queue. The jobs can be deleted from the queue with no problem.
In the System Event Log, the following error message appears:
"Win32 error code returned by the print process 3003. A StartDocPrinter call was not issued."
At this point, I am unable to print from the server itself, as well as the client machines. Initially, I thought that the problem might be related to the recent WinXP SP2 download, but since I can't print from the server either, that doesn't appear to be the culprit.
I have removed and readded the printers; stopped and restarted the print spooler; and restarted the server. Nothing seems to fix this problem! Any ideas would be very much appreciated.
Thanks in advance,